breech of data protection --compensation??

gliden

Can anyone help?? i have had a major breech on my isa account-
my husband called up to transfer some funds from his isa to our bank acc.

Somehow they managed to empty my isa without even speaking to me and put this into the bank acc. I only realised this 2 days later when i was checking my accs online and my isa only showed £1.

This is obviously a major breech and I want compensation for this hassle as well as having my husband no about an account he didn't no existed. Has anyone had anything similar and how much should I ask for as they asked what I want???????????:cool: :rotfl:

only 1 of you got this- perhaps i should have explained it better- i was thinking of the interest i lost as i can't now put this money back into my isa as i've put my full allowance in this year. yes people do make mistakes but they did tell my husband the balance before transfering it- he doesnt normally use his isa, but i can't see why i should loose my interest because of their error- unless of course they can get it back somehow with inland revenue?

dmg24

How much financial loss have you incurred?

Have you ever thought that people make mistakes?

I would be very interested to know what you expect from them?

dunstonh

This is obviously a major breech and I want compensation for this hassle as well as having my husband no about an account he didn't no existed. Has anyone had anything similar and how much should I ask for as they asked what I want???????????:cool: :rotfl:

Personally, I hope you get nothing. Your chase for compensation on what is a pretty minor clerical error highlights everything that is bad about the compensation culture we have moved towards.

jscalow

it would only be a breach of the dpa if they divulged any of your details to your husband, if they gave him a/c details or passwords etc. this appears to be a clerical error which your bank will rectify with the minimum of fuss.

BillTrac

Great marriage partnership...not!!

I also hope that you get told where to go.

Serve you right if your husband also told you where to go, because I ceratinly would think twice about trusting you

clairew37

What a shame constructive criticism has been lost in the mist. Sarcasm is the lowest form of wit. Whatever your circumstances I wish you well.

sarah_elton

I'm not quite sure why the OP is taking this level of stick.

There is indeed a financial loss, if the OP has paid the maximum amount into their ISA for this year. If they have, then they can't transfer the money from the current account back into their ISA and they lose interest from now till April. I'd be pretty narked by this as well.

It's not a data protection breach at all - the bank didn't reveal any of your personal details to your husband.

However, it is a clerical error. If you have paid your maximum amount of cash into your ISA already this year, I would ask the bank to compensate you for lost interest (calculate the interest you can earn in their savings account, versus the interest you would have had in an ISA, and ask for a refund of the difference).

Your husband must have answered security questions to get to the ISA in his name and withdraw funds from it (since it was done by phone). I would be annoyed too that after answering that they still managed to pull up your account record and not his.

Pennywise

sarah_elton wrote: »

There is indeed a financial loss, if the OP has paid the maximum amount into their ISA for this year. If they have, then they can't transfer the money from the current account back into their ISA and they lose interest from now till April. I'd be pretty narked by this as well.

If it is a bank clerical error, they can correct it and put the account back into the position it would have been in otherwise. No financial loss.

Did the bank tell your husband that the money came from your account? If they didn't they havn't breached the DPA at all. How does your husband know it came from your account - did you tell him - if so, you can't blame the bank for him getting to know about your deceit.

BillTrac

Well, perhaps if the OP hadn't have been so adamant she wanted "compensation for the hassle", then maybe responders would have been a tad more sympathetic.

Clive_Woody

LinasPilibaitisisbatman wrote: »

Frankly people like you are scum

While I appreciate your sentiments, I think often it is better to say nothing than be rude. The spirit of these boards is to offer constructive advice or support, resorting to name calling really is uncalled for.

We often get people turning up asking how much compensation they should get, my advice would be for everybody to simply ignore these threads and let them drift off the bottom of the page with no responses.

Anyway, just my thoughts on the matter.

KellyWelly

Crikey, I've never seen such vile flaming on these boards! I think the OP is right to be really ticked off, if they had transferred the money to somebody other than her husband you would all be as outraged as she is, and it is no different - it wasn't a joint account and the OP should be the only person who can get access to it.

I would hope the bank will recover the money immediately that they have given to a 3rd party in error and not penalise you at all financially for their mistake. I would have thought that was their minimum legal obligation. As for a token gesture of compensation - why not? They wouldn't think twice about charging her if she made a financial error.

As for the OP being 'deceitful' and a terrible untrustworthy person - where on earth do you all come from? I would have said she was a smart woman to have a little nest egg put away. For all you know she lives with an abusive husband and is saving up to escape. Or maybe she is putting money away to keep a spendthrift husband from wasting it. Maybe she has her own money and quite rightly does what she pleases with it, including saving it in her own private savings account. Maybe she even put money away on the QT to pay for some sort of surprise treat?

Everybody has secrets from their partner, (and that's EVERYBODY). Some people have run up tens and hundreds of thousands of pounds of debt and kept it from their partner and I've NEVER seen them get flamed when they come for help, yet the OP actually SAVED money in an account and gets called vile scum, deceitful and untrustworthy. Mixed up much???? Nobody has the right to judge her on here - and if you feel like you are financially and socially savvy and virtuous enough to do so then maybe you don't need the help and support offered here?