Advice needed on ATM Link machines

Potsdamerplatz

A few years my mum had a major gambling problem and eventually after coming within a whisker of having her house repossessed, she managed to get it under control.

Or has she? :rolleyes:

Tonight I found one of her recent bank statements and hundreds of pounds have been withdrawn from 2 Link ATM machines in a nearby town.

I am convinced she has been back at the bingo which is on a remote industrial estate.

Is there anyway I can find out the individual ID numbers of the Link ATM cashlines? The same 2 machines are used on every occasion and each machine has a unique ID number.

If the cashlines are located on the industrial park outside the bingo then it's obvious she has fallen back into her old ways and needs help as there would be no other logical explanation for her being in such a remote location withdrawing massive sums of money on a regular basis.

She denies being back at bingo but I don't believe her and I need to know for sure as it's not fair on my dad and brother who risk losing their home.

Does anyone work in the banking industry and how would I go about finding the LINK ATM machines locations which correspond to the ID numbers listed on her bank statement?

RAS

Not usure, but you might find this thread helpful? http://forums.moneysavingexpert.com/showthread.html?t=1090463

Glittermonkey

I deal with ATMs as part of my job, so will try and help but have never come across this before so may not answer your question correctly.

So, you know the ID numbers of the machine but just want to find out the location of the ATM?

What company do the ATMs belong to? You should be able to contact thier customer services, tell them you have a query about your statement and just want to check the location of the withdrawal.

I know if a customer contacted us and said I withdrew money from machine number 1234, I'd be able to tell them that machine is Oxford street for example.

RAS

Alternatively, go to the cash machine and withdraw a £10 yourself?

But what are you going to do with the information?

Potsdamerplatz

Thanks for the help everyone.

The reason for doing this is to show my dad that my mum needs "watching" and I've recommended to him that his wages now go into a separate bank account which only he has access to. This will limit her spending power and hopefully stop these moments of madness.