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Moorcroft not sure what to make of this.

I had a letter from moorcroft relating to a debt for littlewoods. I sent off my £1 and asked for a copy of the credit agreement in return i got a letter saying they are continuing to seek to obtain a copy of the ccs agreement as requested and that at this time the account has been placed on hold and they will not seek to enforce until the agreement is obtained. Thats all fine

Then it says

In the meantime however we believe that it may be of assistance to all parties if we also take this opportunity to ensure that any potential areas of dispute are addressed prior to any possible court action or further investigation . Please could you give an indication of the information you will be providing, when giving evidence to the court or providing information to the relevant statutory authorities in relation to the alleged subject matter of the account.

Please could you provide this information by return . We believe that this is a simple request that will assist in ensuring that all possible areas of dispute are identified as quickly as possible and potential costs and delays kept to a minimum level.


my hubby says tell them nothing but what would anyone else suggest


I think i might have annoyed them as i did this with another debt recently and they said they had no proof and returned my pound and said they were closing the account. This one has now been passed to another agency so i sent a copy of the letter on here saying it's in dispute to the new agency .
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Comments

  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    That is one of several of Moorcroft's standard letters, and means very little.

    I've lost count of the number of times I've seen that exact vague waffle designed to unnerve you on here and other forums.:rolleyes:

    The onus on THEM is to provide YOU information by complying with your agreement request. :p
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  • smashedbooboo
    smashedbooboo Posts: 4,558 Forumite
    Part of the Furniture Combo Breaker
    Tell them naff all, Fermi is the expert and 100% correct. The DCA are only fishing to see what you have.

    The thing you have now is the upper hand. Let them sweat.

    Boo x x
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  • craftygranny
    craftygranny Posts: 2,862 Forumite
    Thank you very much fermi and smashedbooboo for your help. My o/h said he thought it was just c*** but always best to be safe.

    thanks again trisha x
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  • OberonSH
    OberonSH Posts: 1,792 Forumite
    I think that's a bit cheeky lol - they're basically saying 'we want to know what you're going to tell the judge so we can work around it'.

    Tell them nowt, and if pushed, say 'well, you'll find out when it gets to that point, but I'm sure you're going to be very helpful to avoid that, aren't you?'
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  • RAS
    RAS Posts: 35,931 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Also it is a really neat way of being very helpful whilst putting the frighteners on by mentioning that court action/investigation will follow.

    Until the CCA is produced this is not going anywhere near a court and they know it.
    If you've have not made a mistake, you've made nothing
  • craftygranny
    craftygranny Posts: 2,862 Forumite
    Thanks guys. Knew i could rely on someone on here to help. Thank you all again trisha x
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  • 10past6
    10past6 Posts: 4,962 Forumite
    Thanks guys. Knew i could rely on someone on here to help. Thank you all again trisha x

    Remember, if NO agreement is provided, this a/c remains in dispute, regardless of who contacts you with their threatening letters :rotfl: :rotfl:
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  • Hi guys,

    Hope this is the right place to post - if not please advise me.

    Basically my mum had an account with littlewoods and ALWAYS paid for all goods promptly. About five years ago, over the phone, she asked them to close the account and they agreed. She owed £0.

    During that time, correspondence came but it was assumed to be junk mail and popped in the bin by my sister (silly huh?). Then, a little while ago, letters from Moorcroft started arriving demanding payment for an account in arrears (Littlewoods). Administration charges...

    We have called and asked for the account to be put in dispute and for a full list of what is owed to be sent to us, as it does not refer to actual goods owed nor to an account that was live!

    What should we do next? Any help greatly appreciated.
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