Tesco date labels misleading

katp

Hi i had a delivery from tesco yesterday which included two loaves of bread, when i took them out of the bag they did'nt seem very fresh when i looked at the label for the date there was two labels on each loaf, one on top of the other. The one on top said best before 24th Aug when i peeled it back the date underneath said best before/ dispay until 23rd aug which was the day i had it delivered, i thought this was disgusting for a large store like Tesco to do this i have complained to thier customer service and they apologised but i did'nt get an explanation as to why it happened so people when you get your bread delivered check the label.

angelatgraceland

Display until 23rd and use by 24th are quite normal though they are generally on one label not two. One is a sellby date and the other is a useby date. Same is done on eggs. Not very good though-hardly fresh!

katp

No you have it wrong, the bottom label said best before/display until 23rd aug and another label was stuck ontop saying best before/display until 24th Aug.

adamhodg

From what ive heard from various different people at my store. The pickers who basically do the shop for you, are told to pick the shortest dates from the shelf, thus saving on reductions etc..

davie24

The pickers are trained to select the longest dates to ensure you get the best of the stock.However,this sometimes is not the case.Bread,however can be a problem because of delivery times to store.If your order is picked early morning,you maybe unlucky in that the bread delivery has not arrived,then you get what is in stock at that time.

tab1967

Hi, I am a picker at Tesco and we are trained to pick the longest dates possible but like davie24 says we can only work with what is instore, Tesco dont put the dates on the bread they are delivered with dates already on them unless its the bakery bread, and in my store I have never seen them put new dates on bakery bread, it actually amazes me how much bread gets thrown away.

poppyolivia

yeah if it was bakery bread I would blame tesco but if it was another make there is no way they ould have done that unless they took the tie off another loaf and transferred it. I would be emailing the makers of the bread for an explanation.

niccinotts

adamhodg wrote: »

From what ive heard from various different people at my store. The pickers who basically do the shop for you, are told to pick the shortest dates from the shelf, thus saving on reductions etc..

I used to work for Tesco.com as an order picker and we were trained to pick the best dates from the shelf. But we were also judged on the time it took us to pick an order and availability.

So this makes some pickers rush round grabbing whatever they get first not looking at dates, and also giving an unsuitably dated product just so it doesnt go against their availability score.

And Managers helping out were the worst for doing this!!!

niccinotts

I also know that the instore bakery used to take the older unsliced loaves, slice them and put another date label on.

So always ask for a loaf to be sliced for you rather than take an already bagged sliced one of the shelf.

Not sure if this is common Tesco practice or just a dodgy bakery manager at the store i used to work at!

adamhodg

niccinotts wrote: »

I used to work for Tesco.com as an order picker and we were trained to pick the best dates from the shelf. But we were also judged on the time it took us to pick an order and availability.

So this makes some pickers rush round grabbing whatever they get first not looking at dates, and also giving an unsuitably dated product just so it doesnt go against their availability score.

And Managers helping out were the worst for doing this!!!

Just quoting what ive been told mate.
My Stock control manager at work, his mum is the dotcom manager at my local extra. Whenever ive been they never stop, i know they are timed as when deliveries come to me, the drivers are always in a rush.
Harsh imo.

adamhodg

niccinotts wrote: »

I also know that the instore bakery used to take the older unsliced loaves, slice them and put another date label on.

So always ask for a loaf to be sliced for you rather than take an already bagged sliced one of the shelf.

Not sure if this is common Tesco practice or just a dodgy bakery manager at the store i used to work at!

When bread goes out of date, they slice them and put another days date on em.
Happens at my store every day.