Credit Issues Limited

tictax

standupguy wrote: »

Welcome to all the newbies who have used this thread as their first contribution to this site.

Now let me see, there is Thom 24, Blondie 37, Kendall, Phil1234 and AH1.

So that is 5 brand new posters all using this as their first post and all in favour of this new business?

Could it be that you are all connected in one way or another to the business?

It will be interesting to see how many posts these people have made in a months time - bets anyone?

Oooh not a betting person but I think this is a sure thing - emmm zero if its not connected to credit issues ltd.

tupperware

Personally I would never use a company who thought I was stupid enough to believe <5 post forum users praising their services on a public message board in lingo that could come straight from one of their adverts.

Patronising beyond belief.

I hope one of the moderators will have a careful look at some of the responses to standupguy. The drivel about "barristers" and "unqualified people trying to fix things themselves" is no better than the credit providers who tie people in knots simply to get a sale.

This underhand sales tactic seems completely out of place on a message board like this in my opinion.

I notice not one of the posters defending CIL has decided to respond directly to the very pertinent points SUG raised.

tictax

tupperware wrote: »

Personally I would never use a company who thought I was stupid enough to believe <5 post forum users praising their services on a public message board in lingo that could come straight from one of their adverts.

Patronising beyond belief.

I hope one of the moderators will have a careful look at some of the responses to standupguy. The drivel about "barristers" and "unqualified people trying to fix things themselves" is no better than the credit providers who tie people in knots simply to get a sale.

This underhand sales tactic seems completely out of place on a message board like this in my opinion.

I notice not one of the posters defending CIL has decided to respond directly to the very pertinent points SUG raised.

I agree completely. You would need to be seriously naiive to belive that the posts were genuine.

HeadInSand_2

AH1 wrote: »

Actually you are wrong about it being a scam. This is based on some very solid case law and unenforceable contracts. Google Wilson v First County Trust for some further information.

Do I know the company, yes I do. I work for a sister company of theirs and have worked with the current Directors for many years.

Credit Issues is licenced as a claims management company, similar to those who process accident claims.

Message to'skippcj' - I would suggest that you call the office for further validation, they will also put you in touch with a local representative who can meet with you and give you more detailed information.

Not everything that seems good is a scam.

Spammers! Vested interests with 1 post! Ignore these guys, scum of the earth.

piggeh

"Also upfront fee of £450 (£400 refunded if they decide you don't have a case)."

Says it all really. All they'll do is say you DO have a case, and then you dont have a right to any refund of the upfront fee you pay. They could sit on their elbows after that or maybe send an occassional letter to make it look like they're processing your claim. Then after what will probably be 2 hours work for them in total, you'll find your case is 'unsuccessful' and you're another £450 out of pocket.

standupguy

phil1234 wrote: »

Are you a competitor of Credit issues? or does it really matter, the fact remains that credit contracts can be complicated and therefore it is wise to use a company who specialises in claiming against them, these companies employ solicitors to unravel the contract and determine whether or not it is enforceable.

Phil, you said in your first post you were a mechanic?

To answer your question, no I am not a competitor of this business but my experience, skills and knowledge and specialist subject, if you like, is credit agreements and the Consumer Credit Act.

Like everyone else on here I pass on my particular knowledge and experience for free and if it helps someone that is great – it is very cathartic, you should try it?

I would like to express thanks to other posters (the real one’s that is) for their comments – so I hope you can see, Phil, this is not a one-person crusade against claims chasing businesses, it is just that there are other ways people can gain redress without paying the high fees these businesses charge.

Anyone thinking of using such companies, perhaps sucked in by advertising claims, must look at the terms and conditions of the agreement they are signing and the financial commitments they are making to such companies.

These terms and conditions agreements may be many pages long but customers should ignore them at their peril?
After all, a business that vets other types of agreements will not have loopholes in their own terms and conditions will they?

They will have a clause to the effect of not relying on anything an employee says or any claim they make, but to rely solely on the written word in the contract – won’t they?

If you look at the terms and conditions in this particular business you will see no mention of a return of the initial fees if there is no case– so this verbal claim that £400 will be refunded seems meaningless in terms of the written agreement?

The contract does allow customers to cancel the agreement within 15 days and receive a refund but once this date is passed and not cancelled there are no customer rights to a refund – is there?

The fees stated on the business website do not mention Vat, yet clause 18.1 of the terms and conditions clearly states that Vat will be added to all fees due – doesn’t it?
So customers should remember to add on Vat to all the fees quoted, shouldn’t they?

Let me give an example which may be more typical and might help bring more clarity and let’s call this claims chasing company Business A: -

Let us say I have a combination of 6 loans or credit card agreements that I want a Business A to review for me?

So, I sign the agreement and I pay the initial fees that are non-refundable if I do not cancel within 15 days.

So, cost of first agreement is £450 + vat = £528.75
Cost of other five agreements is £150 + vat x 5 = £881.25

So, Business A has now banked £1410 of my hard earned cash.

With all the time it takes to get copy agreements etc, the business come backs to me in a month (so cancellation period passed) and says nothing it can do.

So, according to the strict terms and conditions of Business A, I am £1410 out of pocket?

Alternatively, let’s be even-handed, perhaps the business does have some success in getting a reduction in the amount owing on a couple of loans, without the need for solicitors, and lets say the good news is that the reduction amounts to £2700?

Then what is the final sum?

Amount of compensation
£2700
Less initial fees
£1410
Less exit or success fee + vat
£1175


Money back for me
£115





So, the claims chasing Business A receives £2585 and I get a net gain of £115?

Of course, if this had to go to court I would have nominated solicitors fees to pay on top also?

I could go on about the difference between a “contingency fee” arrangement with solicitors and a “conditional fee” arrangement, and hence the difference in solicitors charges, which seems more prevalent with claims companies but there is enough here for potential customers of any claims chasing company to be cautious about what they sign up for and the financial commitment that goes with it with no guarantee of success – as I said in a much earlier post, potential customers must do their homework

evertonian

I am a first time poster and a potential Credit issues customer having met one of their reps yesterday, a friend informed of this site and i have read the comments with interest.
firstly, i can confirm that VAT is included in the fees charged by Credit issues. Secondly if the case goes to court there are no further fees to pay the solicitor, the only fees are the upfront fees and the £1000 max fee on success.
my situation is that i have 4 credit agreements totalling £9645, in my instance the upfronts fees are £900 and the success fee is £1000, this means i could write off my debts for a total fee of £1900, you can see why this is of interest to me. Furthermore 2 of my agreements have PPI insurance against which the company will also my a claim, this is again included in my costs, so if successfull i could potentially get my costs covered by the PPI rebate.
It has been claimed by Standupguy that the lender will win if it goes to court, i raised this with the rep who rang one of the companies lawyers who explained how this is factually incorrect, i suppose the proof will be in the pudding.
Furthermore it was claimed that we the consumer could in fact do this ourselves, to be honest i dont know where to start, standupguy would you mind if i sent you a copy of my credit agreements for you to advise me on exactly how they may be unenforcable and how i should then start proceeding against the lender.

standupguy

evertonian wrote: »

I am a first time poster and a potential Credit issues customer having met one of their reps yesterday, a friend informed of this site and i have read the comments with interest.
firstly, i can confirm that VAT is included in the fees charged by Credit issues. Secondly if the case goes to court there are no further fees to pay the solicitor, the only fees are the upfront fees and the £1000 max fee on success.
my situation is that i have 4 credit agreements totalling £9645, in my instance the upfronts fees are £900 and the success fee is £1000, this means i could write off my debts for a total fee of £1900, you can see why this is of interest to me. Furthermore 2 of my agreements have PPI insurance against which the company will also my a claim, this is again included in my costs, so if successfull i could potentially get my costs covered by the PPI rebate.
It has been claimed by Standupguy that the lender will win if it goes to court, i raised this with the rep who rang one of the companies lawyers who explained how this is factually incorrect, i suppose the proof will be in the pudding.
Furthermore it was claimed that we the consumer could in fact do this ourselves, to be honest i dont know where to start, standupguy would you mind if i sent you a copy of my credit agreements for you to advise me on exactly how they may be unenforcable and how i should then start proceeding against the lender.

I am afraid, for new readers, this thread has been amended yet again.

Many earlier readers would have seen the more vociferous opinions regarding the business in question from Berties, CHR15, Stationaryace, The Analyst and tictax – these appear now to have been deleted and being fair, it was probably right to do so in view of the language used, shall we say.

I suppose, fellow real posters, the message is if you want the posts to stay posted, try and couch your opinions a bit differently? Nevertheless thanks to them for their views.

Now regarding this latest post from yet another newbie and, as Tupperware says in a post above “in lingo that could come straight from one of their adverts”

When is this newbie/ spam nonsense going to end? Phil?

All you are doing by posting spoof comments is prolonging this thread further and further and is that something you really want to do?

Let it rest and it will drop off the front page and into the archives and like everything else in the future, people will pay their money, or not as the case may be, and make their own choices?

CHR15

Yup! mine went, but to be fair, I said it like it is!

The thread keeps getting messed about with but as long as the general gist is still here, it leaves people in no doubt about this company.

Troubled_Joe

evertonian wrote: »

I am a first time poster and a potential Credit issues customer having met one of their reps yesterday, a friend informed of this site and i have read the comments with interest.
firstly, i can confirm that VAT is included in the fees charged by Credit issues. Secondly if the case goes to court there are no further fees to pay the solicitor, the only fees are the upfront fees and the £1000 max fee on success.
my situation is that i have 4 credit agreements totalling £9645, in my instance the upfronts fees are £900 and the success fee is £1000, this means i could write off my debts for a total fee of £1900, you can see why this is of interest to me. Furthermore 2 of my agreements have PPI insurance against which the company will also my a claim, this is again included in my costs, so if successfull i could potentially get my costs covered by the PPI rebate.
It has been claimed by Standupguy that the lender will win if it goes to court, i raised this with the rep who rang one of the companies lawyers who explained how this is factually incorrect, i suppose the proof will be in the pudding.
Furthermore it was claimed that we the consumer could in fact do this ourselves, to be honest i dont know where to start, standupguy would you mind if i sent you a copy of my credit agreements for you to advise me on exactly how they may be unenforcable and how i should then start proceeding against the lender.

Please stop, you're killing me. :rotfl: