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Wedding Favour Warning!

Not sure if anyone would but just in case - Do NOT purchase anything from a wesbite called www.bubblesinheaven.co.uk
They do bath bombs, sopas, wedding favours, etc.

I purchased mini 'chill pill' bath bombs to use to make my wedding favours from their online shop. I received the first batch which I ordered to see if this was what I would use. However, I then ordered another £25.50 worth which did not arrive. The seller said they would sort it out and get back to me the next day but I have heard nothing since! They are not responding to emails and have not answered any phone calls (one number no longer works). I contacted paypal as it was paid for through this method but the seller did not respond to them and has also withdrawn my money from their seller account so I cannot get it back!!:mad:

However, they are still taking orders through their website!! Beware - do not buy from this site as there is no guarantee you will get your order and certainly no guarantee you will be able to get your money back! Paypal is not as good or safe a payment method as it makes out to be!!

I would like to pursue this matter further though as this seller has clearly withdrawn my money even though they had no intention of supplying my goods. I also made a comment on their site guest book which they seem to have taken away!:mad: Any advice?

Many thanks.

Comments

  • Horace
    Horace Posts: 14,426 Forumite
    Try talking to your local trading standards. Thanks for the warning too.
  • Have been asked by the person who runs this company to advise that I have now received a refund for the products. Would like to point out that she had personal problems at the time. Refund received after wedding and making other arrangements which cost more, but received nonetheless.
  • Herbiecat
    Herbiecat Posts: 438 Forumite
    I suppose its better late than never eh! :rolleyes:
  • *Louise*
    *Louise* Posts: 9,197 Forumite
    Gosh that took a while to sort out!!
    Cross Stitch Cafe member No. 3
    2012 170-194 2013 195-207.Hello Kitty ballerina 208.AVA 209.OLIVIA 210.ELLA 211.CARLA 212.LOUISE 213.CHARLEY 214.Mother & Child 215.Stop Faffing Completed 2014 216.Stitchers Sampler. 217.Let Them Be Small 218.Keep Calm 219. Ups and downs 220. Annniversary piece 221. 2x Teachers gifts 222. Peacock 223. Tooth Fairy 224. Beth Birth pic 225. Circe the Sorceress Cards x 24
  • Hmmm. That sounds surprisingly familir to a problem I had with a similar website a couple of years ago.
  • Horace
    Horace Posts: 14,426 Forumite
    I am glad you had the refund - but it is unprofessional to let personal problems have an effect on the business.
  • 9mnths is a looong time!thats very unprofessional of them
    :heart2:Marrying the love of my life:heart2:
    :smileyhea8th August 2009!:smileyhea
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