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Payplan Stage Two Questions etc.

Hi, I have been lurking for a few weeks and have been reading the great advice that people give.

I have contacted Payplan to help with our debts and have sent out the initial letters to find out all our balances. I was wondering roughly how long it takes for the companies to respond with all of the figures?

I do know most of the amounts outstanding so should I just go to stage 2 and explain that I can't pay and offer my token £1 payments or should I wait until I have all of the responses. We are currently ignoring the phone (I refuse to give my security details to someone that phones me!!!) and are worried that this is going to put us in an even more negative light with the companies we owe money to.

Also, I spoke to Barclaycard last week (as I thought they were responding to my letter); I explained that I had spoken to Payplan and that I had written to them (Barclaycard) requesting details of my balance and arrears - the person I spoke to said that it didn't matter that I had contacted Payplan, that I was way overdue with payments and that they were passing my account to collection agencies - I am now really worried that they wont accept any future offers that I make

Any advice would be really appreciated.

Comments

  • Xbigman
    Xbigman Posts: 3,918 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Half of your creditors won't respond to your request for your current balance and the other half will take forever. You need to move on to the nexp stage and send token payments, send more than £1 if you can afford it. IE make a 20% payment, 25% payment, whatever you can pay.
    If you have contacted payplan then the ball is rolling already on that score so keep it going.

    Not answering the phone is your right, so don't worry about upsetting creditors.
    If any particular account has been passed to a collections agency you treat them exactly the same as the the original creditor. If you have missed several payments completely you need to realize that looks really bad to these companies so you can expect heaps of threatening letters pretty quickly. Just make your token payment each month and refer them to payplan. Once payplan has something set up you stop the token payments and just pay payplan.
    Regards




    X
    Xbigman's guide to a happy life.

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  • Thank you very much for this - I will get on with it. £1 is all we can manage at the moment, but hopefully that will change in the next few months.
  • jen_jen_2
    jen_jen_2 Posts: 1,032 Forumite
    dont worry about creditors saying they wont accept the offer and will pass to collection companies, most of them will do this and you just send the token offer letter to them when you get their details.
    Ready to Go Go!
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