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Barclays Partner Finance ????
GhostHunter_3
Posts: 710 Forumite
in Loans
Hi`:eek: :mad:
I have done a search on Barclays Partner finance and was surprised to see there were several threads on the subject. However none of them answer my questions.
Please can someone give me some helpful advice or even who I am dealng with?
A few months ago I received a letter from Barclays Partner Finance informing me that they were formerly Clydesdale Financial Services and I had arrears with them.
I refused to pay as I had never heared of either company. I then had a yellow postcard from a company calling themselves Allied International Credit (UK) Limited, based in Glasgow informing me that BPF had informed them I needed to send full payment immediately. They didnt indicate what would happen if I didnt but told me to act immediately! I also continued to receive phonecalls from BPF to say I owed them money but on trying to find out who to they conveiniently kept cutting me off!? So obviously my suspicions started being allerted, even though I was trying to justify maybe it was their 'auto dial systems' at fault.
Being in enough debt and not thinking straight I have now cleared the arrears (as they threatend me with further action) and set up a new Direct Debit (they said they would remove the admin charges if I did this so the arrears would be reduced) so I did.
I am very aware of what I have going out each month so I enquired as to what the payments are for (as I have no idea, I have checked and double checked evrything) and how much the ballance was and was told over the phone. I then questioned them as to where I took out the 'loan' and was told a Currys store.
Knowing I have 3 things currently on monthly payment plan with Currys I went into the store today and asked them if they may shed some light on the matter and the kind assistant checked their systems and went through everything and spotted nothing in conection with BPF or Clydesdale. She then asked the manager about companies who they do the payment plans through and he said they currently use HFC, but also named ones that they have used over past 20 years or so! He said he had never heared of Barclays Partner Finance nor Clydesdale Financial Services. All their info on their sytem was up to date and confirmed all 3 of my loans were with HFC (on separate policies). They double checked all the paperwork I have for the items I purchased and all is correct.
I was advised by Currys to phone up BPF and ask them to send me a copy of the original agreement which I signed. So as soon as I got home this afternoon I rang up Barclays Partner Finance and asked them where I took out the loan to which they answered a Currys store!
I then explained I had checked with that store and they dont deal with BPF! I then requested they send me a copy of the paperwork of my original signed agreement to me by 1st class post stating I needed to get this sorted asap! The advisor appologiesed and said it would only be sent 2nd class! Although I dont hold much hope to recieve this as I have already asked for confirmation several times in the past 4 weeks and not recived anything, I must have the correct address on their systems or they would have pulled me up on it surely?
Although saying that I did receive a letter at our old address (which happens to still be where my inlaws live), but we havent lived there for over 2 years so ignored it as we didnt recognise the company and assumed it was phishing scam.
Anyway I now wait to see what will arrive in the post and see what the next part of the mystery holds. Once I heave received this paperwork I have been asked to return to Currys who will investigate it further for me!
I just wondered if anyone had any clue as to who either Barclays Partner Finance or Clydesdale Financial Services are????
Many thanks, and sorry for the waffle!
I have done a search on Barclays Partner finance and was surprised to see there were several threads on the subject. However none of them answer my questions.
Please can someone give me some helpful advice or even who I am dealng with?
A few months ago I received a letter from Barclays Partner Finance informing me that they were formerly Clydesdale Financial Services and I had arrears with them.
I refused to pay as I had never heared of either company. I then had a yellow postcard from a company calling themselves Allied International Credit (UK) Limited, based in Glasgow informing me that BPF had informed them I needed to send full payment immediately. They didnt indicate what would happen if I didnt but told me to act immediately! I also continued to receive phonecalls from BPF to say I owed them money but on trying to find out who to they conveiniently kept cutting me off!? So obviously my suspicions started being allerted, even though I was trying to justify maybe it was their 'auto dial systems' at fault.
Being in enough debt and not thinking straight I have now cleared the arrears (as they threatend me with further action) and set up a new Direct Debit (they said they would remove the admin charges if I did this so the arrears would be reduced) so I did.
I am very aware of what I have going out each month so I enquired as to what the payments are for (as I have no idea, I have checked and double checked evrything) and how much the ballance was and was told over the phone. I then questioned them as to where I took out the 'loan' and was told a Currys store.
Knowing I have 3 things currently on monthly payment plan with Currys I went into the store today and asked them if they may shed some light on the matter and the kind assistant checked their systems and went through everything and spotted nothing in conection with BPF or Clydesdale. She then asked the manager about companies who they do the payment plans through and he said they currently use HFC, but also named ones that they have used over past 20 years or so! He said he had never heared of Barclays Partner Finance nor Clydesdale Financial Services. All their info on their sytem was up to date and confirmed all 3 of my loans were with HFC (on separate policies). They double checked all the paperwork I have for the items I purchased and all is correct.
I was advised by Currys to phone up BPF and ask them to send me a copy of the original agreement which I signed. So as soon as I got home this afternoon I rang up Barclays Partner Finance and asked them where I took out the loan to which they answered a Currys store!
I then explained I had checked with that store and they dont deal with BPF! I then requested they send me a copy of the paperwork of my original signed agreement to me by 1st class post stating I needed to get this sorted asap! The advisor appologiesed and said it would only be sent 2nd class! Although I dont hold much hope to recieve this as I have already asked for confirmation several times in the past 4 weeks and not recived anything, I must have the correct address on their systems or they would have pulled me up on it surely?
Although saying that I did receive a letter at our old address (which happens to still be where my inlaws live), but we havent lived there for over 2 years so ignored it as we didnt recognise the company and assumed it was phishing scam.
Anyway I now wait to see what will arrive in the post and see what the next part of the mystery holds. Once I heave received this paperwork I have been asked to return to Currys who will investigate it further for me!
I just wondered if anyone had any clue as to who either Barclays Partner Finance or Clydesdale Financial Services are????
Many thanks, and sorry for the waffle!
0
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