whats the return policy at bhs

nutty1

got something to return but no receipt what do they do

RoseFairy

did you pay by credit card ? if so do you have that statement as i suppose you could take that.#
also does the product have any labels,or stickers left on it to indication that it's from BHS as that it self can be good enough i suppose.,

last Jan07 i bought a pair of boots in the sale for £20 but by April 07 the sole had cracked. i had chucked the receipt once the credit card statement was paid etc. but i used that to get a full refund! luckilu the BHS marking was still inside the boots!

usually a receipt is better, but a credit card statement is also a good proof, and especially so if there is a labelling on the item to prove it is from BHS. i think they may do 'case' of sending the item back to headoffice to check out the details etc.
we had a situation where hubby bought a pair of cords in the sale for £10 from Moss Bros in Oxford St London, (day out over weekend), After the first wash the colour of the lined pockets - which was navy blue, had run into the fabric of the cords - which were a beige colour,. wasn;t sure what to do and had left it a couple of months before deciding to see what happens if i complained. again i luckily had the credit card receipt and took it to our nearest Moss Bros branch - not in London. explained and complained - they returned it to Head office, confirmed all the details and posted me £10 gift voucher!!!

have a try!

simran_2

If you dont have receipt or any other proof of purchase (credit card stmt or bank stmt) then you get the current price in vouchers.

hollydays

At their discretion,depending on how old it is..maybe..