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Coverplans

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I am new so if this is not the right place to ask this question please bear with me
after completing the budget planner I am now saving nearly £100 a month> but I have discovered that an old coverplan that I bought years ago has still been kept running. The company increased the charge in April 2004 without notifying me, mainly because I had moved. I didn't regularly check my statements and so have been paying£31 per month since that date,
My question is do you think I will be refunded the money I paid in? I have contacted them via email and asked for a refund
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