Tesco's '10 items or less queue'

vicky_kidder

to be honest moggylover, a lot of the things you mentioned only apply to a small number of assistants, same way the little grumbles assistants have only apply to a small number of customers.

I don't work in a shop anymore but when I did most of the customers were lovely. But obviously there are the ones who weren't.

Personally, I always tried to initiate a chat with the customer and not a colleague, it meant a pleasant day and resulted in me getting my regulars who looked out for me! And I would never start scanning someone's shopping until the previous person was walking away - however this would inevitably end up with the person behind huffing or shoving something at me to hurry me up.

I guess sometimes you will always end up upsetting someone and it's best to just try and do what you think is best. I hope you didn't think people on the tills do not like you talking to them - I'm sure they love it, I know I used to love someone wanting a chat. We all just like a little moan now and then, even if what we're moaning about isn't really that important!

andyrules

HC wrote: »

Yes, it's odd that M&S, with their reputation for great customer service, hurry you through the tills in the way they do.

Andy and Ivan, you should be taking your own reusable bags. Tut tut!

I know:o, but I re-use mine as bin liners - they are so much better than real bin liners. Also, I'm a terrible impulse shopper (dare I admit that on mse?) - Tesco's dream, I often go in for a £15 bottle of milk:o:o

M&S really have lost their reputation for CS now. Sainsburys and Asda are far superior in that.

HC_2

andyrules wrote: »

I know:o, but I re-use mine as bin liners - they are so much better than real bin liners. Also, I'm a terrible impulse shopper (dare I admit that on mse?) - Tesco's dream, I often go in for a £15 bottle of milk:o:o

M&S really have lost their reputation for CS now. Sainsburys and Asda are far superior in that.

Yes, the bin liner thing is a bit of a paradox. I too used to use carrier bags to line my kitchen bin. Now, because I've signed up to resuable bags like a good (Green) girl, I buy bin liners...

However I'm using fewer disposable bags overall, as I probably get through 3 bought bin liners a week, whereas I would come home with possibly 8-10 supermarket carrier bags a week.

As for Asda, I haven't been in one since 1993, when I last moved house - and there isn't one near me now. When, pre-1993, it was my local supermarket I used to think, 'If there's a Hell, there'll be an Asda there.' But no doubt they've improved in the intervening years.

moggylover

Ivan, Andy - I think it is a man thing with the carrier bags! But I, of course, is perfect and have all my bags for life with me to get my green points like a perfect MSE'r :A :rotfl: . Actually, that's just my OCD side showing through!:o

andyrules

moggylover wrote: »

Ivan, Andy - I think it is a man thing with the carrier bags! But I, of course, is perfect and have all my bags for life with me to get my green points like a perfect MSE'r :A :rotfl: . Actually, that's just my OCD side showing through!:o

Hey, don't dump me on Mars, I'm a Venus chick:D:D. It's worth losing the points to keep my 'bin liners';)

woohoo_postingid

What I can't figure out is why checkouts no longer have those dividers so that while one person is still packing after paying, the next person's shopping goes down the other side of the divider.
The first person finishes and leaves and while the second person is packing, the third person's shopping goes down the first side of the divider.
I remember Waitrose used to have them but nobody seems to have them any more

Anarchist

Grade_A_Reject wrote: »

If the 10 items or less queue is empty often the operator will call people in the adjacent queues onto the 10 items or less till.

People starving to death in the third world and getting blown up in Iraq and in the UK we still find time for complaining about the trivial.

The 10 items or fewer queues are for people who only need a couple of things and are in a rush - EG me when I go to pick my lunch up when I'm at work. Its kind of annoying when we end up late because some tard has lost the ability to read signs, as they cant be bothered to queue behind somebody else with a full trolley.

ShelfStacker_3

I'll be honest; 99.9% of customers are either lovely or at least not horrible enough to annoy you (you end up with quite a thick skin after a while; I recommend absolutely everyone go working in retail once in a while, as you'll never abuse a shop assistant again). However, this just makes the remaining 0.1% stand out more, as some of the biggest preening, glistening pricks ever to walk the land.

The !!!!!! who dumps his receipt in the packing area and leaves you to clear it up - he's a fun one. The person who insists on counting out odd change at the front of a queue (put it in the bank, for christ's sake, or use a debit card). Anyone who has ever, in any way, shape or form, used some permutation of the phrase "simply not good enough" to an assistant - if you've ever done this, please note that I now consider you a mortal enemy, simply because you're a stuck up cow/knob (delete as applicable) who should be eradicated from the face of the earth. The one who insults you. The one who rants at you about things you have no control over. The one who asks for help packing, and then relentlessly criticises the work of the person doing it for them.

Like I say, most people are OK, but the ones who are !!!!!!!!s... christ.

Justicia

vicky_kidder wrote: »

Haha, yeah me too. To be honest, I generally just used to say, "oh no ir's ok, but thank you very much" in my sweetest voice as soon as they offered, as, we both knew it was for them really and not me, but after me saying that they didn't want to insist.

I guess that is a bit mean, but it made the shifts more interesting.

Actually, round these parts in both Tesco and Sainsbury, it's the cashier (ie. your type! :D) that asks the customer for the odd 57p... So neerrrr!

uktim29

Justicia wrote: »

Actually, round these parts in both Tesco and Sainsbury, it's the cashier (ie. your type! :D) that asks the customer for the odd 57p... So neerrrr!

I've worked with a person who did that, looked at their till & they didn't need any change and happily wait for people to fumble around for coins holding everything up.

I recon it's what happens when the people who always religiously offer the odd xxp get a job as a cashier. I think to some people it must be habit, an annoying one at that.