Get £12 of Tesco clubcard points for spending £10 on BBQ stuff

MSE_Jenny

Tuesday 2 December 08

What's happening?

There're a number of reports in the forum that Barclaycard has moved forwards people's credit card repayment dates, sometimes by weeks.

Check your statements

It's crucial to check your statement, as it could unfairly leave you fined, and with a damaged credit score for a late payment. While there's no report of this, it's also worthwhile to set up direct debits sensibly set up so you never miss a repayment. Still, check, as if the date's moved the money could unexpectedly come out of your account.

Official statement from the Barclaycard press office:

We asked Barclaycard about what was going on, and its answer was...

“Up until recently our systems gave customers who chose to borrow with us extended time to make a payment, over and above the minimum 20 days from when their statement is produced. This may have resulted in some customers experiencing a movement in their payment dates.

“We understand that some of our customers have been inconvenienced by this and we have taken steps to prevent these fluctuations from happening. We are also reviewing our systems and procedures to offer more certainty to our customers moving forwards.

“Our advice to all customers is to set up a monthly direct debit which means that payment will automatically be taken on the payment due date.”

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Note this thread has been inserted for an explaination ahead of some of the earlier complaints.