I need a techie's help

balloo_2

I have a problem AVG detects a threat heals it but it wont heal?? confused I am. this is the message i get i have added asterix where my name is just in case (well you never know)

c:\documents and settings\****\cookies\****@msnportal.112.2o7(1)txt
found tracking cookie.2o7
detect on open

i have tried loads of different spyware and adware removal tools nothing seems to work (its like a persistant gnat) i am not techie minded at all so any help would be appreciated. by the way i posted this same question just b4 this one but it didn't seem to work so if it does happen to surface please ignore/delete it.

aerostar

download ccleaner that should remove all cookies, however if you use msn (microsoft program) then it will re-appear everytime you use the MSN program. It is only a tracking cookie, it is not a virus and so cannot heal it.

google MSN and you will see all the programs it could be

TechTerry

Its only a cookie, nothing to worry about.

caveat_emptor

If it's a serious threat it will be marked red in the threat list and be isolated in the Virus Vault. You can delete it if you wish.

superscaper

Why have you posted this twice? You already had answers in your other thread and even posted in it again yourself before you started this thread??? http://forums.moneysavingexpert.com/showthread.html?t=1024007

balloo_2

superscaper wrote: »

Why have you posted this twice? You already had answers in your other thread and even posted in it again yourself before you started this thread??? http://forums.moneysavingexpert.com/showthread.html?t=1024007

If you read this post fully you should know , as i explained i posted the message but i thought i had previewed it and not posted it b4 i deleted it but obviously i didnt and i only posted after i had done this thread again thats when i noticed the first one was on not before