Gym Membership

beckyv

My b/f joined a gym back in Nov 2006. He signed a years contract and carried on using the gym after a year and they kept taking the dd. About 5 months ago he found a new gym and spoke to reception about giving notice. They said he did not need to give written notice but he did (his contract said after the year only 1 months written notice is needed)

We have just recieved a phonecall now 4 months later saying he owes £80. He explained about the notice and said basically they can swing for it!

They reckon they didnt get any written notice and they are going to take further proceedings.

I am wondering,

1. why didnt they contact us sooner if they supposedly had no written notice.
2. have they got a lag to stand on
3. are they really going to take us to court over £80.

Ive also heard this certain gym isnt getting much business, so maybe they are trying to get some money back!

neil9313

beckyv wrote: »

My b/f joined a gym back in Nov 2006. He signed a years contract and carried on using the gym after a year and they kept taking the dd. About 5 months ago he found a new gym and spoke to reception about giving notice. They said he did not need to give written notice but he did (his contract said after the year only 1 months written notice is needed)

We have just recieved a phonecall now 4 months later saying he owes £80. He explained about the notice and said basically they can swing for it!

They reckon they didnt get any written notice and they are going to take further proceedings.

I am wondering,

1. why didnt they contact us sooner if they supposedly had no written notice.
2. have they got a lag to stand on
3. are they really going to take us to court over £80.

Ive also heard this certain gym isnt getting much business, so maybe they are trying to get some money back!

you have a copy of the/his letter giving the gym 1 months notice?

beckyv

Nope!! Thats the stupid part unfortunatly.

Sunny_Donny

If the gym wanted one month's written notice, please either hand it in at the reception and ask for a receipt or send it recorded delivery.
I used to work for a gym and always told customers if they wanted to cancel, to do it this way, so that they have a record. Also ask for a letter of confirmation to state when last payment will come out from bank account.

beebearshouse

Sunny_Donny wrote: »

If the gym wanted one month's written notice, please either hand it in at the reception and ask for a receipt or send it recorded delivery.
I used to work for a gym and always told customers if they wanted to cancel, to do it this way, so that they have a record. Also ask for a letter of confirmation to state when last payment will come out from bank account.

That's a really good point. I'm leaving my gym (for reasons outlined in another post). I will make sure I ask for written confirmation that they understand I am cancelling my membership.