CCA/Deeds of assignment template?

Honeybee_2

And another phonecall today, went something like this:

DCA: Can I speak to Mr Bee?
ME: No sorry, he's at work.
DCA: Can you give him a message?
ME: Yes, sure.
DCA: Ask him to phone **** on *****
ME: Oh it's you, we've already written to you.
DCA: We've not received any letter from you.
ME: Yes you have, I sent it recorded and I have proof that it has been received.
DCA: I'll look at the account then. *tap, tap, tap*
DCA: Why has Mr Bee written to us? Why won't he just phone us like we've asked?
ME: Mr Bee was willing to speak to you until one of your agents were particularly rude to him. If your company wishes to speak to clients like that, we'll only be communicating in writing.
DCA: What was in the letter?
ME: Won't it say on the account details you just got up?
DCA: *hangs up*

:rotfl: