Mackenzie Hall

CarolynA_3

I've had one of those letters from Mackenzie Hall everyone else seems to have had. I have found the letter everyone recommends to send to them in response but I just have a few questions before I send it.
The debt they want paying is from Shop Direct about an account that was set up in my name at an old address I used to live at, after I had moved out and using an incorrect date of birth. I had previously had an account with Shop Direct at that address, but obviously with my correct DofB, which just proves they don't even compare new accounts with previous records before they send their goods out.
The fraudulent account was set up in April 2002 (more than 6 years ago), but the date the account is said to be defaulted is November 2002 (less than 6 years ago).
When I originally received a demand for the money in November 2002, I contacted the then owner of the debt and the account was put on hold after discussing and sending them proof of my correct date of birth and my actual address when the account was opened, they then never contacted me again about the debt. Back then I didn't know about asking for the CCA or I would have asked for it. So I have just been waiting the 6 years for it to disappear off my credit file.
So my question one is: do I bother to mention in my letter that the debt has been disputed in the past?
By the way on the letter from MH they say "Our clients have informed us that they are unaware of any legitimate reason for non-payment of their account......." which is rubbish unless they didn't bother to pass on the previous letters I had sent.
Question two: does the six years count from when the account was opened or from when the account was defaulted?

AGB863

The 6 years starts from the last time that either you acknowledged the debt or made the last payment to it.

As you disputed the debt in the first place I would say it is statute barred.

RAS

We have two threads running here

http://forums.moneysavingexpert.com/showthread.html?t=1004405