We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Complaint letter - who to send to

Options
Could anyone send me the address of who I need to complain to at John Lewis please?

Comments

  • nuttyrockeress
    nuttyrockeress Posts: 1,260 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    http://www.johnlewis.com/Help/Help.aspx?HelpId=4#contact

    Try that for starters - this has e-mail and telephone details.

    Are you prepared to give more details re the complaint?
    It's nice to be nutty but's more important to be nice
  • 10past6
    10past6 Posts: 4,962 Forumite
    I'm very surprised to here you have a complaint re JL.

    Whatever your complaint is, go back to the store, you're complaint will be dealt with satisfactory.

    JL are one of the few retailers who have an excellent customer service reputation, give them the opportunity to correct what you feel has gone wrong.

    And no, I don't work for them, the above is based on me being a customer of there's.
    Click here for Martins (MSE) advice on who to contact with Debt Issues - YOU HAVE NO REASON TO USE A FEE PAYING DEBT MANAGEMENT COMPANY- THEY CANNOT DO ANYMORE FOR YOU THAN THOSE LISTED IN MY LINK ABOVE.

    All information given by myself is offered informally and without prejudice - if in doubt seek help from a qualified and insured professional
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.