Complaint letter - who to send to

Thursdays_child_3

Could anyone send me the address of who I need to complain to at John Lewis please?

nuttyrockeress

http://www.johnlewis.com/Help/Help.aspx?HelpId=4#contact

Try that for starters - this has e-mail and telephone details.

Are you prepared to give more details re the complaint?

10past6

I'm very surprised to here you have a complaint re JL.

Whatever your complaint is, go back to the store, you're complaint will be dealt with satisfactory.

JL are one of the few retailers who have an excellent customer service reputation, give them the opportunity to correct what you feel has gone wrong.

And no, I don't work for them, the above is based on me being a customer of there's.