Mortgage Underpayment

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Some years ago I took out an endowment mortgage with the Halifax in '98 the endowments were sold and the mortgage converted to repayment. I assumed that all of the mortgage had been converted however Halifax made an error and only part converted. I challenged this and in '01 they converted the rest. I have since this time challenged them to check whether this mistake has led to a financial detriment to me, they have for years said it has not however I have not been so sure. Yesterday got the advisor to agree that it would have resulted in me making reduced payments between '98-'01 so therefore its my belief that those reduced payments would have resulted in the balance reducing slower therefore incurring more interest. Is this logical? Anyhow they are investigating the situation and will get back to me.
It pays to challenge
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