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Glass' car guide internet site
I recently used the glass' car guide internet site to get a price on my peugeot 206. The price to get a report was £2.95 which i paid by credit card. However, on my credit card statement there are 2 charges, the £2.95 (for the report) and £0.09 (for a foreign transaction fee). My credit card compnay says they are both the…
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Subway
How do i make a complaint to subway cust services rather than the store? sarah
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tap water
i was part of a party of 5 'adults' (one only 13 but paying full price) at a chinese buffet restaurant on sat. we had all had one round of drinks (cokes , beers etc) but when it came to ordering a second round the 13 year old wanted a tap water. (the rest of us were ordering full price drinks) we were told they did not do…
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Sainsburys Pet Insurance
What a disaster....a fiasco has run on now since 2004....the right hand doesn't seem to know what the left hand is doing....they are so incompetant they make foreign call centres sound like centres of excellence.... for the full story check my thread at…
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Spoof AOL account e-mails
Just recieved a spoof from AOL saying that my account had been declined and I needed to update my bank details by following a link :rolleyes: . Yeah right. Anyway just to let you know that it was a spoof in case anyone gets one.
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paypal users beware
i know that its been posted elsewhere that a fake paypal email is going round, i myself also recvieved it but since then my friend recieved an email which she at firsty thought was a fake however when she logged into paypal she realised that it wasnt fake someone had managed to hack into her account and sent themself a…
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Woolworths rubbish online delivery - xmas shoppers beware!
Ordered a tv from Woolworths online on 7th October. The confirmation page of the order said it "should be delivered by 18th october". on 18th tracked order on website and still showing as ready for despatch. Waited in all day on 18th - no delivery. sent an email off to them and on 19th they replied, as folows Good…
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On hold on Orange Customer Services
You'll never guess how long I was on hold for today. Dialled 150, went through the automated options 'til I found the 'speak to a real person not the irritating robot smiley woman' option. Then, on hold for how 'long before a real person answered? 2 and a half hours. 150 minutes. :/ A fair while. So long, in fact, I…
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susie small
Way back in June a catalogue for christmas cards and knick-knacks came through the post from a well known firm in Preston. I made an order, my first ever from them and was sent statement No.1 for goods of just over £39.00 to which they added £3.99 p&p and .75p parcel insurance,making a grand total of £44.35 I should have…
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CD Wow - Thieves
For anyone considering placing a pre order at CD Wow, remember they take your money at the time of transaction, not when your item is despatched. I ordered Football Manager 2007 for the PC on 2nd October. Friday I got an email saying that despite most places getting the game in their distribution centres on Tuesday, thay…
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Bogus Credit Card transaction
Hi I have just returned from Edinburgh. While I was there I tried to use my A & L CC twice and it was declined. I thought it was because I don't usually use it in Edinburgh. However, today I phoned A&L and they said that they had put a block on my account because they were worried about a couple of transactions. One was…
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Parcel force
I sent a large parcel to Tunisia over a month ago and it still hasn't arrived. I followed all the instructions and am now waiting for them to process my compensation claim. I am finding them unhelpful and reluctant to say the least to chase this up as they owe me £150.00. Any tips on what to do now????:confused: :confused:…
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Gems Tv Cs staff member
I would just like to say that I had made an order with Gemstv and had a problem with my delivery(citylink-bad service throughout, no apology), and I spoke to a wonderful CS man who tried to help for over 1 hour. He was polite, thorough and kept me informed all the way, so I would like to say a big Thank you, and well done…
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school trip costs ......RIP OFF
:mad: my ds bought a letter home saying they going on a trip to ST FAGANS MUSEUM in wales in a few weeks time cost £11 ? since found out the ST FAGANS place in wales is free entry !!! and says so on the web site...... so by my callculations ( they usually take 2 classes at the same time ) so a total of aprox 50+ kids at…
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gas boiler service
I rent out a house and for the past 5 years have had the gas appliances serviced by the same heating engineer. This year, I asked him to check the pilot light as it kept going out. A few hours after he finished, it went out again. I asked him to return to look at it. I was told by the receptionist, that he would not come…
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Woolworths
Hi, a few weeks back the Woolworths branch in Edmonton had pocket sized Filofaxes reduced to £2. I went back there on Wednesday and they had been put back up to £5. The girl at the till said they were new stock and came into the store in July, so I bought 2 thinking that the diary in it would be for next year. When I got…
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Data protection Act, debt collection and elderly Mum
Apologies for posting if in the wrong place but I am seriously wound up with the data protection act!! My 86yr old MIL is in a home suffering with vascular dementia. My hubby deals with all her affairs. Out of the blue a letter came this morning from a debt collection agency saying she owes them £283. It was sent to an…
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Another SOLAR warning!
After - or in hand with Simplee Solar, comes SOLAR TECHNIK. Have a quick look at this before you allow them to visit you: http://www.blagger.com/db4/company_id/1937/companyname/Solar-Technik.html They are currently doing a mail shot in my area and I've brought their activities to the attention of the local paper and the…
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Lovefilm! can't get through
Anyone know another way of cancelling a 14 day trial with Lovefilm ? as i've been on hold on an 0870 number for the last 25 minutes! :mad:
