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BT Sports App
Is the BT Sports app. worth subscribing for ? Do you get access to most of the stuff on the BT Sports channels or just selected "highlights"? Just trying to decide whether to take up Plusnet's offer of a cheap deal on the app.
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BT TV - how does it work?
I've been with BT before but only for their Infinity broadband which i was happy with ... until Sky had a better deal as a new customer. Well that Sky deal has come to an end and it's time to return to BT. I've just gone through a mock package order to see the costs and options available. I got to the page for…
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bt nightmare
So I decide I`ve had enough of my bt package, several issues plus I just don`t like it! Still in contract by 3 months, called to cancel...told by first person (twice) no cancellation fee! Told by second person £72.60, great I`ll change providers and pay that. Set up new provider, phoned bt back..that`ll be £292.40 to…
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Sky TV Reneging on Deal which was Offered
I am interested to hear what your views are on this scenario i have with Sky at the moment. I spoke to the cancellation department on Sunday 24 September as i have been experiencing really poor broadband (very slow and intermittent) for a while. At the same time my multiroom box in the bedroom decided it wasn't going to…
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Virgin media landline broken again
For the 2nd time in six months, I’ve been without a landline for almost five days. VM confirm there is a fault on my phone line most likely external to my house. Last time it was a ‘loose connection at the exchange’his is not only super inconvenient but as I’m relying on the phone for my work it’s causing great annoyance.…
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A Digital radio problam
Just got a new Bush DAB digital radio and had no problem tuning in to the stations in the DAB band when I tried to tune in to the stations in the FM band I could get nothing only buzzing and whistling noises what is the problem . There is also a Bluethooth band which I do not have a clue about
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Broadband cost after contact
My contract with Virgin has just ended. I was paying £34pm for 12months VIVID100. Now three contract is up, my monthly bill is £45. However, current deals for new customers is £32pm 12month contract, then £38 per month VIVID100. I'm a little confused. To me it is saying that the cost of VIVID100 at market price is £38 with…
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New Broadband Account - Difficult Install
Hi, we're moving into a house that has a current line and broadband through Sky. The line appears to come into the house though the front wall and the router sits in the hall. I don't want this set up - the house is 3 stories and the top floor contains our office. I would like my router up there for couple of reasons: * My…
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Getting slower speeds than what line was capable of with BT
Morning all, I'm looking for some advice and hopefully somebody on here may be able to help. Sorry for the War and Peace excerpt, but its just to give a background into what happened. In 2014, we upgraded our BT broadband to FTTC. When we went live, the line was outputting at the full 75 /80Mb as our line length from the…
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Sky phone - cancelling add ons
I have a Sky phone and broadband contract which has over a year to run. I am thinking about cancelling the 24/7 calls add on which would save me 8 pounds a month. Before I speak to Sky, can I do this without breaking the terms of my contract? I cannot find anything in T&Cs.
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Sky Not Honouring Offer
Hi After cancelling sky i had a text asking if i changed my mind So thinking i might get a better deal i went on chat and was offered a deal for £47 with original bundle fibre max and line rental and £25 credit so i agreed Because my bill wasnt updated i rang them again to be told they couldnt honour the deal and it would…
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Moved house - previous owners line active - transferring out
Hi all, I don't know if anyone is able to offer any advice as I am struggling. I have just moved house and the previous owners (whom we know very well) have left their phone/broadband active for us. They are moving into a new build at the end of the month and will be transferring it then as they want to keep their number…
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BT: stick or twist?
Hi all. I changed to BT in November last year. It was fairly disastrous and led to this epic thread https://forums.moneysavingexpert.com/discussion/5581067 but since sorting that out its been OK. My contract is up at the end of Dec and i'm being offered the same deal on BB and Calls (unlimited infinity 1) £32.49 and it…
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Carphone Warehouse not cancelling contract.
Hi I was wondering if any one knew where I stand. I took a contract out with Carphone Warehouse on the 1/10 I was under the impression I was still with o2 and with all the promotions etc. I logged into my o2 account that night and I’m no longer with them directly. I went straight into the shop on the 2/10 less than 24…
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SKY Address
Is there any address that one can use to write to SKY ? Tired of waiting 30 minutes at a time trying to speak to someone.
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Change to Sky Package
Good afternoon I'm thinking of downgrading my Sky TV package and just wanted to know when I can make the changes. I'm about to come to the end of a 10 month discount period which was tied to a 12 month new contract. The discount period ends next week and the contract ends 3rd of Dec 17. Can someone advise at what point I…
