Flood & storms help & information

Discussion List

• Burst mains water pipe in new build - compensation?

  I moved into a new build house recently and a couple of weeks later the mains water pipe that connects to the house under the sink in the kitchen blew off (before the stop tap), and flooded my entire downstairs. All carpets and flooring are destroyed, plinths in the kitchen units, some skirting boards etc. not to mention…

• Underfloor unlagged pipes

  Help please The house next door was built at the same time as mine. It was flooded about 10 years ago due to underfloor unlagged pipes bursting. I'm replacing my kitchen and my plumber has uncovered the same problem with unlagged pipes going green covered by about 6" of concrete. The pipes are for both heating and mains. I…

• Wrong gas fire

  I bought a gas fire of the Internet, the gas man came to fit it, when my husband came home he discovered it was not the one ordered. We contacted the company, they asked us to take a picture of it and email it to them They have sent me an email to confirm it is the wrong fire, and are going to correct this on their site,…