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AEG cooker/ John Lewis
I’m not a happy bunny! :mad: My AEG cooker has broken down after just under 4 years, it cost £899 from John Lewis & the quote to repair it is £630! Hubby has found out that to buy the parts is about £430 (circuit boards) so even DIY would be expensive & may not work! John Lewis has said that it is too far out of warranty…
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Faulty tv from Currys
Hello everyone, Im after a little clarification on the returns policy of Currys. I bought a tv under (just!) six months ago and it has now developed a fault (turn on and off every 10 sec). I have read through a good few threads on here so i have got the general idea how to proceed. My question is this, when i take the tv…
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New Faulty Laptop - My Rights?
I bought a new HP laptop from PC World in March. I took it back on 22 August with a fault. They said it would be returned within the week. Kept checking progress on KnowHow site, which kept saying it was still being repaired then on 3rd September the KnowHow message said they had a query and for me to contact by phone. I…
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2 items recieved instead of 1
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Advice
Hi, Last week (30th Sept) I bought a pair of walking shoes from Millets, weren't cheap (£85). Five days later I noticed the heal on the right shoe was creaking as if it had popped inside so I returned them to the shop yesterday (9th Oct) expecting to be offered a refund or replacement. The chap in the shop said company…
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Question withdrawn.
Apologies for having offended anyone by asking for advice.
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Is This Legal?
Hi all, I purchased a gift voucher online for my partner back in May - still have confirmation of this via my bank statements. There is a 6 month period to use the voucher. My partner won't be using it so I made telephone enquiries last week as to whether I would be able to use it, I was told I would but couldn't claim…
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returns and limited warranty also shop stopped trading
hi there 1st time poster , i used to own a computer shop and the majority of the systems i sold were 2nd user ,i used to offer a 3 month repair or replace warranty with any2nd hand machines or components i sold . the repair was for any harware fault found within that time ( i would sometimes extend this up to 6 months if…
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No money from cash machine but taken from account
My brother in law tried to withdraw £200 from hole in the wall cash machine yesterday,no money came out but it was detucted from his account. He informed the bank(Lyods/Tsb) who told him they will carry out an investigation. Anyone had this happen,will he get his money back?
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Is the 7dayshop £15 handling fee legal?
Hi I refer you to this webpage: http://www.7dayshop.com/catalog/info.php Where it states: "Should you wish to return your item to 7dayshop.com the item must comply with the following: If the fault with your item is found to be caused by one or more of the following: mishandling, home repairs, modification, cleaning, fall,…
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Faulty replacement parts...
Hello everyone! Eleven months ago, I bought one of those Brita water filter taps at around £200. Since then, the tap has developed the same operational fault four times. Each time, I contacted the manufacturer and each time their technical support team sent out replacement parts, which I duly fitted. Unfortunately, each…
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Goods bought on-line using discount code, supplier now asking for the full amount.
My wife on Tuesday got a discount code off another forum, which was spend £30 and get £30 off with free delivery. She went on the site, placed a order, had to set up as a new customer as she had not used the site before, entered discount code at the checkout, and had to pay the total of £1.56 as it was just slightly more.…
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Advice needed please.
I have almost certainly put this in the wrong place, however I need some advice please. I found a discount code on another website that there was a company called Hope Education that is closing down and they were getting rid of all their stock. They had put a discount code on there for 30 pounds off if you spend over 30…
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Can I return double glazing?
Hi, Can anyone help with...I recently asked a window firm to install new double glazing. Can I refuse to pay and return them?? more details below: Whilst the windows themselves are nice, the workmanship / finish is a poor standard. There are big cracks/gaps around the windows, the gaps between the windows and the frames…
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Phone not working - over a year old
LG Cookie bought on PAYG from Orange shop in July 2010 No longer works; error message states:'please insert sim' Will Orange be liable to repair or replace with similar, given it's had light use and should still be fit for purpose?
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Any comeback against solicitor
I am currently facing a £500 bill due to the warranty being non-transferable on the conservatory attached to the house I purchased 18 months ago. Do I have any comeback against the conveyancer I used for the purchase? If so where do I start?
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Ebay error made me out of pocket
I recently bought an item off Ebay, but due to their system error I paid the item twice, so the seller got 2 lots of £145. I contacted Ebay, and they told me was down to the Seller to reimburse me, which we did. However, even though the Seller kindly refunded me my overpayment, Paypal took a charge of £5 for the privilege.…
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car help -Update at end more help needed pls
Me and my husband had 1 car between us which we decided to part ex and get 1 each. In July we went to a garage saw 2 cars we liked, test drove them and put down a deposit. Car 1 £2000 Car 2 £2500 Part ex £2200 We then went back at the beggining of Aug, gave them our old car and paid the outstanding money and went home in…
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Who is the top person to complain to at Debenhams?
I bought a brand new washing machine in July. I also bought a bra from Debenhams in July, which was machine washable. I washed the bra at the end of August in my new machine, and heard a strange noise. Went to the machine and saw SPARKS! the underwire had come through my new bra and scored the door on washing machine. I…
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Visa Chargeback for service not delivered
I am looking at what my rights are for requesting a debit chargeback for a service. A short story is that we booked a local plumbing firm to install central heating and 3 bathrooms. Plumber started work, did some pipework for one of the bathrooms, did a bit of pipework on central heating and then wrote a letter saying they…
