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    Refused home insurance
    • #1
    • 21st Jun 08, 1:18 AM
    Refused home insurance 21st Jun 08 at 1:18 AM
    Renewal due with esure on 1/6/08. found a cheaper quote with Home Protect on 1/6 so went with them. Received confirmation email of policy. Got phone call on 2/6 from Home Protect wanting clarification of 2 previous claims declared. Rang previous insurers esure for confirmation. Rang HomeProtection back. they said would pass to underwriter. got policy in post next day and an 'amended policy' the day after (which was no different). Got a phone call few days later saying they wanted to clarify claims info, but said I had already phoned with it. They apologised. Got letter a couple of days ago, just asking me to call. Was going to phone today but then they phoned me saying cancelling insurance based on previous claims. Underwriter decided this on 4th June! Tried to get re -insured with esure, but they are now saying 'no' cos policy lapsed. Tried with AA but technically they say cos policy cancelled by Homeprotect, no insurance company will be interested in me now. Re rang Homeprotect to complain and we went through some of the claim data, which they have listed incorrectly. They still won't consider giving me insurance til they can speak to underwriter on Monday. I have only had a claim in 2005 for 575 and claim Jun 2007 for 1390. Homeprotect said they are refunding the fee I paid. I did ask if I had ever been insured with them and they said no, even though they sent me policy documents and waiting until now to tell me cancelled! I can't believe I've been left in the position of having no insurance, just cos I tried to shop around. Very worried about not being able to get insurance. I feel the more I phone around, the more applications will be registered against me, which will make the situation even worse!
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