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Lastminute.com - absolute rubbish!

if you get an error online , forget it and try someone else - thats what the help line say ..
spent ages trying to make a booking and fails at the payment bit ...calling the helpline is a complete waste of time ! Bast@rds hang me up twice ,so be warned!
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Comments

  • rrwfotr
    rrwfotr Posts: 573 Forumite
    yeah had some problem, quick to take your money as soon as anything goes wrong no one want to know. I think the term is "cowboy's"!!!!
  • tight-git
    tight-git Posts: 144 Forumite
    here is the email help REPLY - great help this is :O( ,

    Thank you for your email. Most holidays purchased on the lastminute.com
    website are with 3rd party Tour Operators and lastminute.com is acting
    as a disclosed agent.

    For all post sale queries concerning these holidays, you will need to
    contact the Tour Operator your holiday is booked with directly. You can
    find your Tour Operators phone number on the Confirmation Email we sent
    you when you made your booking.

    If you do not have your confirmation email you can resend a copy of it
    by logging into your purchase history by click on the following link:

    https://www.lastminute.com/purchasehistory

    You will not receive a further response from lastminute.com.

    Kind regards
    Customer Service Team

    **Please note that this is an automated response and replies to this
    email will not be responded to**




    **********************************************************************
    This email and any files transmitted with it are confidential and
    intended solely for the use of the individual or entity to whom they
    are addressed. If you have received this email in error please notify
    the system manager.

    This footnote also confirms that this email message has been swept by
    MIMEsweeper for the presence of computer viruses.

    https://www.mimesweeper.com
  • Murtle
    Murtle Posts: 4,154 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'm shocked and appalled at that, it has been known also to be able to buy their "cheap" last minute deals cheaper from source!!!!
  • Fatboy_NSS
    Fatboy_NSS Posts: 546 Forumite
    I personally love Lastminute at the moment, their deal saved about £75 a head over the next best which is a £375 saving for the 5 of us. Of course they aren't the best deal all of the time, which is why I'd never booked through them before.

    24 hrs time and I'm gonna be in Chicago...
  • gs08
    gs08 Posts: 27 Forumite
    has anyone else had any problems recently? i'm taking a look at some of their deals.
    signature_li.jpg
  • chuckley
    chuckley Posts: 4,405 Forumite
    Part of the Furniture
    they r a blatent rip off and i steer well clear!
  • Hello people On Friday the 3rd of april I booked a holiday to malta on last munute . website
    I wanted to travel on tuesday 7th for 1 week< after booking and getting a confirmation e mail to say i was definately going on holiday (but they did not take my money yet ...just for travel inurance) i received a phone call on sunday from (sunspot tours the third party holiday broker assigned by last minute.c )saying they had trouble getting the exact hotel not to worry as they would contact malta on monday monday came and I phoned up to see what was happening she said they got another hotel and it was £90.00 more expensive but i only had to pay 45 but as i had not made the mistake they had i asked them to give me the holiday at the aggreed price THEY REFUSED so I got alovely last minute deal elswhere and went to praia da rocha in portugal best holiday ive had
    also if you phone last munute . c they have a call center abroad very expensive 8,50 for half anour on my moby
  • Sharon87
    Sharon87 Posts: 4,011 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why use a mobile phone? Everything costs more on a mobile. Even so it works out at about 28 pence a minute - the average cost of calls to a different network. Next time, use a landline.
  • MothballsWallet
    MothballsWallet Posts: 15,863 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Well, Mrs MbW and I booked a trip to Paris in 2004 through Lastminute.com on the web, and everything was fine.
  • Sharon87 wrote: »
    Why use a mobile phone? Everything costs more on a mobile. Even so it works out at about 28 pence a minute - the average cost of calls to a different network. Next time, use a landline.

    Sorry forgot to mention my job takes me to the middle of the countryside so had to use mobile to quickly resolve problem also i get 600 mins talk time free but not for 0800 numbers found out only when i got my bill yesterday
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