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    • Saltfish
    • By Saltfish 1st Dec 17, 11:28 AM
    • 7Posts
    • 0Thanks
    Saltfish
    barclaycard goldfish plevin refund
    • #1
    • 1st Dec 17, 11:28 AM
    barclaycard goldfish plevin refund 1st Dec 17 at 11:28 AM
    Hello - after 2 months Barclaycard have informed me that they have upheld Plevin complaint. They have said on the phone that they have awarded me £500. I haven't received it or any calculations yet. Assuming the undisclosed commission was just over 'fair', at say 60% -Does this sound right for the following :

    Oct 2004 to oct 2008 :Goldfish card -balance fluctuated between £300 and £1100, but on average was £800.
    Transferred to Barclaycard october 2008 - average balance £300 until PPI cancelled in may 2013.
    PPI charges were around 10% of balance.

    Does £500 refund sound in the ballpark for this? Do you think they will have included the earlier Goldfish card?

    Many thanks
    Last edited by Saltfish; 01-12-2017 at 11:39 AM.
Page 1
    • Unicorn77
    • By Unicorn77 1st Dec 17, 8:26 PM
    • 5 Posts
    • 0 Thanks
    Unicorn77
    • #2
    • 1st Dec 17, 8:26 PM
    Goldfish
    • #2
    • 1st Dec 17, 8:26 PM
    Hi, I had a Goldfish card which had PPI but was not going to claim as did not know who to complain to...
    I was wondering did you send letter yourself or use Resolver?

    Thank you
    • zx81
    • By zx81 1st Dec 17, 8:35 PM
    • 14,401 Posts
    • 15,198 Thanks
    zx81
    • #3
    • 1st Dec 17, 8:35 PM
    • #3
    • 1st Dec 17, 8:35 PM
    Send the letter yourself.
    • -taff
    • By -taff 1st Dec 17, 9:24 PM
    • 7,180 Posts
    • 5,164 Thanks
    -taff
    • #4
    • 1st Dec 17, 9:24 PM
    • #4
    • 1st Dec 17, 9:24 PM
    It doesn't matter what you paid in PPI, Plevin is fr rejected complaints and goes on commission paid, not what you owed on your credit card.
    • Unicorn77
    • By Unicorn77 1st Dec 17, 9:30 PM
    • 5 Posts
    • 0 Thanks
    Unicorn77
    • #5
    • 1st Dec 17, 9:30 PM
    Re: Goldfish
    • #5
    • 1st Dec 17, 9:30 PM
    Ok thanks I will, but Goldfish no longer exhist so who took over from them and reading on different threads there are mixed answers??? sorry so many questions
    • antrobus
    • By antrobus 1st Dec 17, 9:39 PM
    • 15,299 Posts
    • 21,835 Thanks
    antrobus
    • #6
    • 1st Dec 17, 9:39 PM
    • #6
    • 1st Dec 17, 9:39 PM
    Ok thanks I will, but Goldfish no longer exhist so who took over from them and reading on different threads there are mixed answers??? sorry so many questions
    Originally posted by Unicorn77
    Potted history of Goldfish;

    1996 Goldfish launched as a joint venture between British Gas (later Centrica) and HFC bank
    2000/1 Centrica dumped HFC and got into bed with Lloyds
    2003 Lloyds acquired the Goldfish brand and the assets of Goldfish Bank Limited
    2005 Lloyds sold Goldfish to Morgan Stanley, who later demerged their CC operations as Discover in 2007
    2008 Discover sold Goldfish to Barclaycard
    • Saltfish
    • By Saltfish 1st Dec 17, 10:52 PM
    • 7 Posts
    • 0 Thanks
    Saltfish
    • #7
    • 1st Dec 17, 10:52 PM
    • #7
    • 1st Dec 17, 10:52 PM
    My original complaint was by letter - that was rejected. Then I used resolver to claim for undisclosed commission after they wrote to me saying I may have grounds for complaint.
    • Unicorn77
    • By Unicorn77 4th Dec 17, 7:25 AM
    • 5 Posts
    • 0 Thanks
    Unicorn77
    • #8
    • 4th Dec 17, 7:25 AM
    • #8
    • 4th Dec 17, 7:25 AM
    Thank you for your reply, will send letter today
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