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  • FIRST POST
    • jazabelle
    • By jazabelle 15th Jul 17, 10:40 PM
    • 1,686Posts
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    jazabelle
    Computer has dropped wireless 300 times in three days
    • #1
    • 15th Jul 17, 10:40 PM
    Computer has dropped wireless 300 times in three days 15th Jul 17 at 10:40 PM
    For a few months my laptop has repeatedly dropped the wireless network suddenly. I have multiple devices that use the wifi, and only my laptop has this issue.

    If I click connect again it won't, unless I unplug the router and wait for it to find it again, then it will reconnect. It used to do it once every 4-5 days.

    Now it's doing it constantly. I just ran a report and it's dropped 300 times in three days.

    I've tried uninstalling the wireless driver and reinstalling it, which made no difference.

    The report it really long but it's showing lots of error messages when it disconnects. It's driving me mad, as well as everyone else as I have to keep restarting the router!

    Any ideas really appreciated please? It's a Toshiba Satellite running Windows 10.
    "There is no medicine like hope, no incentive so great, and no tonic so powerful as expectation of something better tomorrow." - Orison Swett Marden
Page 1
    • forgotmyname
    • By forgotmyname 15th Jul 17, 10:46 PM
    • 25,659 Posts
    • 10,200 Thanks
    forgotmyname
    • #2
    • 15th Jul 17, 10:46 PM
    • #2
    • 15th Jul 17, 10:46 PM
    IP address conflict?

    Get a wifi dongle and try that.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

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    • jazabelle
    • By jazabelle 15th Jul 17, 10:47 PM
    • 1,686 Posts
    • 4,679 Thanks
    jazabelle
    • #3
    • 15th Jul 17, 10:47 PM
    • #3
    • 15th Jul 17, 10:47 PM
    http://imgur.com/a/hW3LI

    Here's an example of the error message.

    http://imgur.com/ZmxgLjY

    All the errors.
    "There is no medicine like hope, no incentive so great, and no tonic so powerful as expectation of something better tomorrow." - Orison Swett Marden
    • jazabelle
    • By jazabelle 15th Jul 17, 10:48 PM
    • 1,686 Posts
    • 4,679 Thanks
    jazabelle
    • #4
    • 15th Jul 17, 10:48 PM
    • #4
    • 15th Jul 17, 10:48 PM
    IP address conflict?

    Get a wifi dongle and try that.
    Originally posted by forgotmyname
    Thanks, but why would it suddenly conflict after working fine for about 18 months? What would a dongle do?
    "There is no medicine like hope, no incentive so great, and no tonic so powerful as expectation of something better tomorrow." - Orison Swett Marden
    • esuhl
    • By esuhl 15th Jul 17, 10:50 PM
    • 7,523 Posts
    • 5,318 Thanks
    esuhl
    • #5
    • 15th Jul 17, 10:50 PM
    • #5
    • 15th Jul 17, 10:50 PM
    From another thread:
    I've had a few rare problems with DHCP in the past. (DHCP is a service on your router that allocates IP addresses automatically to the attached devices.)

    I'd try allocating a static IP address to the laptop via the router's interface. If that doesn't help, try setting the IP manually on the laptop's network settings.
    Originally posted by esuhl
    • jazabelle
    • By jazabelle 15th Jul 17, 11:35 PM
    • 1,686 Posts
    • 4,679 Thanks
    jazabelle
    • #6
    • 15th Jul 17, 11:35 PM
    • #6
    • 15th Jul 17, 11:35 PM
    Thanks everyone. Is this the right driver please?

    http://imgur.com/a/hW3LI

    If so the date of the driver is 22/2/2015. I am just updating it now to see if that helps!
    "There is no medicine like hope, no incentive so great, and no tonic so powerful as expectation of something better tomorrow." - Orison Swett Marden
    • GunJack
    • By GunJack 16th Jul 17, 7:21 AM
    • 9,687 Posts
    • 7,221 Thanks
    GunJack
    • #7
    • 16th Jul 17, 7:21 AM
    • #7
    • 16th Jul 17, 7:21 AM
    According to Intel's site, there's version 19.70.0 dated 11-7-17 out for W10...
    ......Gettin' There, Wherever There is......
    • buglawton
    • By buglawton 16th Jul 17, 7:38 AM
    • 6,883 Posts
    • 3,125 Thanks
    buglawton
    • #8
    • 16th Jul 17, 7:38 AM
    • #8
    • 16th Jul 17, 7:38 AM
    Try ipconfig /renew
    http://www.tp-link.com/us/faq-840.html

    If it works it points to an IP address allocation issue

    I used to have mysterious disconnection issues and IP address conflicts just with certain devices on an old Netgear router that went away with a new high performance router.
    • jazabelle
    • By jazabelle 16th Jul 17, 3:33 PM
    • 1,686 Posts
    • 4,679 Thanks
    jazabelle
    • #9
    • 16th Jul 17, 3:33 PM
    • #9
    • 16th Jul 17, 3:33 PM
    Thanks everyone.

    David - I tried that first with the photos and it just gave an error message for some reason.

    Anyway, I actually updated the driver before I saw you mentioned rolling back. However since I've updated so far since it hasn't disconnected yet *touch wood*

    So I'm hoping like anything that was the issue!

    If not, I will be back to try the other suggestions, thanks everyone who took the time to answer me.
    "There is no medicine like hope, no incentive so great, and no tonic so powerful as expectation of something better tomorrow." - Orison Swett Marden
    • Strider590
    • By Strider590 16th Jul 17, 9:10 PM
    • 11,519 Posts
    • 6,445 Thanks
    Strider590
    As it's a laptop, the manufacturer may have installed a wireless utility that constantly tries to connect to the strongest signal, so try look at that.

    Some years ago my brothers laptop kept trying to switch between about 15 different WiFi access points at his flat, for that same reason.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

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