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  • FIRST POST
    • elKz_
    • By elKz_ 9th Jul 17, 3:50 PM
    • 9Posts
    • 0Thanks
    elKz_
    Argos Return without a box?
    • #1
    • 9th Jul 17, 3:50 PM
    Argos Return without a box? 9th Jul 17 at 3:50 PM
    I purchased a 55" TV back in April and since then It has become faulty, I have organised the return with Argos and they have asked me to box it up and a courier will come and collect it. I informed them that the box was damaged and I couldn't use it so they asked the courier to supply one, which they denied so are refusing to collect the item.

    Is there anything I can do? I can't get to the Argos store with the TV myself otherwise I'd of taken that route already.
Page 1
    • takman
    • By takman 9th Jul 17, 3:59 PM
    • 2,402 Posts
    • 2,015 Thanks
    takman
    • #2
    • 9th Jul 17, 3:59 PM
    • #2
    • 9th Jul 17, 3:59 PM
    I purchased a 55" TV back in April and since then It has become faulty, I have organised the return with Argos and they have asked me to box it up and a courier will come and collect it. I informed them that the box was damaged and I couldn't use it so they asked the courier to supply one, which they denied so are refusing to collect the item.

    Is there anything I can do? I can't get to the Argos store with the TV myself otherwise I'd of taken that route already.
    Originally posted by elKz_
    Use tape/other boxes to fix the TV box and then send it in that.
    • shaun from Africa
    • By shaun from Africa 9th Jul 17, 4:02 PM
    • 9,292 Posts
    • 10,454 Thanks
    shaun from Africa
    • #3
    • 9th Jul 17, 4:02 PM
    • #3
    • 9th Jul 17, 4:02 PM
    Do you have a large Currys/PC world near to you?
    If so, take a trip there and go to the back of the store (outside) where their rubbish is and you may well find something suitable there.

    If not and you get desperate there's always this option:

    http://www.ebay.co.uk/itm/New-55inch-LCD-TV-Picture-Cardboard-Boxes-House-Moving-Removal-/182581910672?hash=item2a82badc90:g:WrwAAOSwCU1YsX~ 0

    http://www.argos.co.uk/product/3213564
    • George Michael
    • By George Michael 9th Jul 17, 4:57 PM
    • 2,792 Posts
    • 3,783 Thanks
    George Michael
    • #4
    • 9th Jul 17, 4:57 PM
    • #4
    • 9th Jul 17, 4:57 PM
    Use tape/other boxes to fix the TV box and then send it in that.
    Originally posted by takman

    The only problem in doing that is if the TV gets damaged whilst in transit, it's highly likely that both the courier company and Argos will use the fact that the box had been taped up and repaired as an excuse to pass the liability onto the OP.
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