MBNA app and TouchID

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wiseonesomeofthetime
wiseonesomeofthetime Posts: 2,081 Forumite
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in Credit cards
Does anyone know, or has anyone heard, whether MBNA plan to allow fingerprint access to their banking app instead of username and password please?

I did ask them direct and got two replies:

a) we shall transfer your query to the relevant department.

b) a letter in the post containing the current MBNA credit account agreement, terms and conditions!

Neither of which addressed my simple Yes or No question.

Just curious as most of my other banking providers allow it and it speeds up access for quick balance or transaction queries.
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  • Edi81
    Edi81 Posts: 1,444 Forumite
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    Can't see it happening in the near future.

    Mbna have just been bought by Lloyds banking group.

    They have agreed to use the same systems etc under licence for the next two years. After that, mbna will Ben moved into Lloyds systems at which point their app will be the same as Lloyds
    and Halifax. Until then I can't see the mbna app being updated.
  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,081 Forumite
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    Sounds plausible to me.

    Thank you
  • theburningcat
    theburningcat Posts: 198 Forumite
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    You can get the Lastpass app for Android which will pre-fill passwords with your fingerprint
  • chattychappy
    chattychappy Posts: 7,302 Forumite
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    Oh why oh why couldn't they have addressed the OP's question?

    Eg:

    1) Yes
    2) No
    3) No plans
    4) Expect an announcement shortly
    5) Unable/unwilling to say
    etc etc
  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,081 Forumite
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    theburningcat wrote: »
    You can get the Lastpass app for Android which will pre-fill passwords with your fingerprint

    Taking a look at it thanks, however, not a great trustee of third party password managers.

    Trying on non banking sites at the moment.

    Doesn't work on apps though which was my original question to MBNA.
  • SHill
    SHill Posts: 146 Forumite
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    It is possible that your request is not going to asked by the customer service agent.
    They may only deal with enquiries about passwords, account enquiries, payments etc.

    Your question seems technical rather account related.

    MBNA have be become part of Lloyd banking group.

    It's a good questions to ask but you never know what new technology costs to introduce and when & support? It's not just a one person supporting this technology it's would be teams of people.

    They be trailing it currently but found there are difficulties before they launch a good enough app to all its customers.
  • KILL_BILL
    KILL_BILL Posts: 2,183 Forumite
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    its weird because amex , natwest, barclays app on ios use touch id and with natwest and barclays app you can link your credit cards to the app
  • powerful_Rogue
    powerful_Rogue Posts: 7,517 Forumite
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    Can open he MBNA app on my Samsung S8 with fingerprint.
  • Anthorn
    Anthorn Posts: 4,362 Forumite
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    On iPhone 7, iOS 10.3 the MBNA app is no different from the web site: Log in with Username and Password.
  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,081 Forumite
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    edited 9 July 2017 at 5:15PM
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    powerful_Rogue wrote: »
    Can open he MBNA app on my Samsung S8 with fingerprint.

    Which version are you running?

    I have Samsung S7 and MBNA app v 2.1.12

    Is there something in Settings that I have missed?
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