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Garmin SatNav help urgently required . . .
hybernia
Posts: 390 Forumite
in Techie Stuff
Sorry to be a nuisance here with what might be a stupid question, but I can't seem to find any explanation anywhere as to what I'm actually supposed to do with the newly purchased memory card which Garmin said I should purchase because my device memory was 99% full.
We're shortly to set off on a mainland Europe holiday, hiring a car at our destination and taking our Garmin nuvi 2595 with us. This satnav came with lifetime free map updates, so last week I attempted to download the new 2018.10 European coverage version, only for Garmin Express to report that I might not have enough space in device memory for the install so should expand the memory with an micro sd card.
So I've bought the card, installed it, and with the satnav connected to my Windows computer can see it now has two drives, the almost totally full device memory, and the totally empty 16Gb sd card memory.
But I've no idea what to do next, and there's not a word in Garmin support pages or user manual.
All that's said is, buy a card, then use your computer to copy and paste files between drives. Er, well, yes. I know how to do that. Anybody would. But that's not the point.
What I want to know is what, exactly, am I supposed to do NOW? Do I copy everything in device memory and paste it into card memory -- and then delete everything from device memory so that it's empty and ready for the new download?
Or do I only copy some folders and files to the card memory and delete the originals from device memory? If so, which folders, which files?
Will the Garmin Express software automatically recognise that the existing device memory is full, and so will download and install to sd card memory instead???
Do I somehow get the Garmin Express software (itself, newly updated) to recognise the sd card and actually download / install the updated European maps directly to it? If so, there's nothing at all in any Garmin tools or settings I can find which allows me to choose the download / install destination.
Help would be much appreciated as I need to get this update download situation sorted ASAP.
I'm not familiar with memory expansion and usage where satnavs are concerned and I'm furious that Garmin's support in this regard is so blatantly useless. Buy a card and go copy and paste stuff. Ab-so-lute-ly. . . brilliant. :mad:
We're shortly to set off on a mainland Europe holiday, hiring a car at our destination and taking our Garmin nuvi 2595 with us. This satnav came with lifetime free map updates, so last week I attempted to download the new 2018.10 European coverage version, only for Garmin Express to report that I might not have enough space in device memory for the install so should expand the memory with an micro sd card.
So I've bought the card, installed it, and with the satnav connected to my Windows computer can see it now has two drives, the almost totally full device memory, and the totally empty 16Gb sd card memory.
But I've no idea what to do next, and there's not a word in Garmin support pages or user manual.
All that's said is, buy a card, then use your computer to copy and paste files between drives. Er, well, yes. I know how to do that. Anybody would. But that's not the point.
What I want to know is what, exactly, am I supposed to do NOW? Do I copy everything in device memory and paste it into card memory -- and then delete everything from device memory so that it's empty and ready for the new download?
Or do I only copy some folders and files to the card memory and delete the originals from device memory? If so, which folders, which files?
Will the Garmin Express software automatically recognise that the existing device memory is full, and so will download and install to sd card memory instead???
Do I somehow get the Garmin Express software (itself, newly updated) to recognise the sd card and actually download / install the updated European maps directly to it? If so, there's nothing at all in any Garmin tools or settings I can find which allows me to choose the download / install destination.
Help would be much appreciated as I need to get this update download situation sorted ASAP.
I'm not familiar with memory expansion and usage where satnavs are concerned and I'm furious that Garmin's support in this regard is so blatantly useless. Buy a card and go copy and paste stuff. Ab-so-lute-ly. . . brilliant. :mad:
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Comments
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Problem solved. Please ignore this post.
I was worried about the absence of certainty re this update and if it might be halted because of the lack of device memory capacity. It's turned out that the Garmin Express software automatically recognised the new SD card and advised that it would download everything to that card.
If only Garmin had said -- anywhere, in any documentation -- that once an SD card is installed, it will be automatically recognised and used as the destination drive. . . <sigh>0 -
Glad you are sorted. I recognise the frustration when instructions are incomplete. At least you have a new map that fits on your device. Us poor TomTom users have to store our maps over split folders because they are too big for the dainty little storage capacity on the device!!!
Also I remember having updated my maps to include Menorca, setting off to stay near Gatwick with the Satnav saying waiting for satellite signal for 2 1/2 hours (good job I know the way) before finally going through the start-up routine when I powered down and back up again using the long press.0 -
You are not alone! I ran into the same problem, utterly confused by the lack of any advice from Garmin Express. Then, as you did, I realised that it was done automatically.
And I built computers! DOH!I think this job really needs
a much bigger hammer.
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I remember a customer coming in once with a TomTom which just kept searching and not finding where it was. If it had been clever it would have noticed that the USA map was selected and the unit was in the UK and then come up with some clever screen prompt to change map instead of appearing to be faulty. Luckily, me being a smart !!!!, had seen it before and the customer went away a bit sheepish.
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I remember a customer coming in once with a TomTom which just kept searching and not finding where it was. If it had been clever it would have noticed that the USA map was selected and the unit was in the UK and then come up with some clever screen prompt to change or check the map instead of appearing to be faulty. Luckily, me being a smart !!!!, had seen it before and the customer went away a bit sheepish. 0
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