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ZZPS Ltd, Wright Hassall and formal letter of claim

I apologise if there's already a thread about this but the ones I've read relate to different parking companies.

Basically I stayed at Parc Tawe North Retail Park ran by ZZPS Ltd and overstayed by about 20 minutes. The retail park wasn't even open and it was a maximum 3 hour stay, no charges.

I got the first few letters saying I needed to pay, then it got passed to a debt collector and now I've had a few letters from Wright Hassall, the last one being formal letter of claim. I haven't responded to any communication as I know in doing so I take claim for the "invoice." Where do I go from here?
They said I have 14 days to pay before they anticipate being instructed to commence county court proceedings against me. It took 4 days for them to even get the letter to me - how is that fair?
I really don't want to pay the now £208 fine and I also don't want to go to court. Any help would be appreciated. I wouldn't be happy but if I could pay the original fine (would be £100) over a couple of months then even that would be better then court or paying the whole thing. Do I continue to ignore?

Please help - thanks in advance
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Comments

  • Giant_Hogweed
    Giant_Hogweed Posts: 164 Forumite
    Tenth Anniversary 100 Posts Photogenic Combo Breaker
    :huh:Surely ZZPS are a debt collecting company, not a parking PPC ?
    No doubt the more learned people on here will know for sure, but they got involved in my own personal case as debt collectors.
  • Emmaargh
    Emmaargh Posts: 9 Forumite
    Oops they are the debt collectors, sorry!
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    for a start , its not a "fine" , its an invoice , nothing more

    so its a PARKING CHARGE NOTICE , from a private company (who cannot fine you , me or the queen herself)

    also ZZPS do NOT run this parking area, so we need to know who the PPC actually is, because it is NOT zzps , ZZPS are a debt collector with no powers

    and the letter you received is more likely to be a ZZPS letter on WH headed notepaper, so a debt collector letter, and there are hundreds of similar threads on here

    so who was the actual PPC ????
  • Emmaargh
    Emmaargh Posts: 9 Forumite
    I got confused with the ZZPS bit but it's by Premier Park
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    so not much different than this thread about CEL, ZZPS and WH

    https://forums.moneysavingexpert.com/discussion/5650295

    ignore unless you get a real LBC from WH themselves

    or an MCOL from Northampton

    At the moment you have no control over if this gets to a court case, other than foolishly paying up in full

    Even if a court case happens and you lost, its likely that you would pay less , because the debt collector fees can be kicked out

    chances are you have a ZZPS letter on WH headed notepaper
  • Emmaargh
    Emmaargh Posts: 9 Forumite
    I've checked Wright Hassall website and the contact numbers on the website tally up to what's on the letter.. surely that makes it legit?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    who does it say to pay the money to ? ZZPS or PP or WH ?

    is it a WH email to reply to ? or a ZZPS one ?

    whose address has to be contacted by letter ? ZZPS or PP or WH ?
  • Emmaargh
    Emmaargh Posts: 9 Forumite
    It just says to call their debt recovery number (which is actually listed on Wright Hassall's website) to discuss repayment and avoid any further action.

    The address is WH and the only mention of ZZPS is at the top where it says 'instructed by'..
  • Umkomaas
    Umkomaas Posts: 44,225 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Emmaargh wrote: »
    It just says to call their debt recovery number (which is actually listed on Wright Hassall's website) to discuss repayment and avoid any further action.

    The address is WH and the only mention of ZZPS is at the top where it says 'instructed by'..
    Precisely. A debt collector cannot instruct a solicitor in regard to an alleged debt 'owed' to a third party (PP).

    This is a debt collection letter and can be ignored. If the word 'Solicitors' wasn't shown on the letter, would you be so concerned?
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • Emmaargh
    Emmaargh Posts: 9 Forumite
    No I suppose you're right, I wouldn't bat an eyelid at it.
    It just scares you when you see the words 'court' and 'ccj.'
    At what point do I need to be concerned, do you know?

    I appreciate everyone's help, thank you
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