Ipad battery drain

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hubb
hubb Posts: 2,482 Forumite
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My ipad Air2 has started to loose battery power quickly, even when turned off. I have checked all the usual culprits and turned off in settings, laterst software update, rebooted and still to no avail.

For the life of me I don't understand why it's going so fast. Could it be faulty ? In which case it's going back to Argos even if it was purchased in Jan.

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  • photome
    photome Posts: 16,362 Forumite
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    mine has just started draining quicker but is about 3 years old
  • hubb
    hubb Posts: 2,482 Forumite
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    Well I am not happy with it as it has supposed to have good battery life. My old ipad 3 is far better at keeping it's life.
  • hubb
    hubb Posts: 2,482 Forumite
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    Argos tell me it's an issue with Apple but as they sold it to me surely the responsibility lies with them ?
  • glentoran99
    glentoran99 Posts: 5,821 Forumite
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    Much easier and simply to go to Apple, they will sort it much easier than argos, Apple customer care is second to none
  • AndyPix
    AndyPix Posts: 4,847 Forumite
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    A tablet bought in Jan should not be suffering this way, even with all the background stuff running.
    As mentioned above, get it into the "geniuses" at the apple store. I suspect they will replace it
  • TadleyBaggie
    TadleyBaggie Posts: 6,055 Forumite
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    Losing power when turned off (do you really mean device turned off or just the screen turned off?) would more likely to be a hardware issue. As as been suggested, going straight to Apple will likely be the easiest option.
  • hubb
    hubb Posts: 2,482 Forumite
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    I have tried finding the apple chat help you used to get but no longer there. It shouldn't be losing a % every 3 or 4 mins should it for just browsing ?
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
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    edited 21 April 2017 at 8:20AM
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    I have the same issue with an iPhone 5s also bought from Argos 17 months ago. So too late for Argos. Will the Apple store be any help as it is still under 2 years old?
  • wealdroam
    wealdroam Posts: 19,181 Forumite
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    Deleted_User wrote: »
    I have the same issue with an iPhone 5s also bought from Argos 17 months ago. So too late for Argos. Will the Apple store be any help as it is still under 2 years old?
    What do you mean by "too late for Argos'?

    The Consumer Rights Act, together with The Limitations Act, gives you up to six years to seek a remedy from the seller - i.e. Argos.
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