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  • FIRST POST
    • hubb
    • By hubb 16th Apr 17, 10:15 AM
    • 1,739Posts
    • 344Thanks
    hubb
    Ipad battery drain
    • #1
    • 16th Apr 17, 10:15 AM
    Ipad battery drain 16th Apr 17 at 10:15 AM
    My ipad Air2 has started to loose battery power quickly, even when turned off. I have checked all the usual culprits and turned off in settings, laterst software update, rebooted and still to no avail.

    For the life of me I don't understand why it's going so fast. Could it be faulty ? In which case it's going back to Argos even if it was purchased in Jan.
Page 1
    • photome
    • By photome 16th Apr 17, 11:52 AM
    • 12,352 Posts
    • 7,841 Thanks
    photome
    • #2
    • 16th Apr 17, 11:52 AM
    • #2
    • 16th Apr 17, 11:52 AM
    mine has just started draining quicker but is about 3 years old
    • hubb
    • By hubb 16th Apr 17, 12:48 PM
    • 1,739 Posts
    • 344 Thanks
    hubb
    • #3
    • 16th Apr 17, 12:48 PM
    • #3
    • 16th Apr 17, 12:48 PM
    Well I am not happy with it as it has supposed to have good battery life. My old ipad 3 is far better at keeping it's life.
    • hubb
    • By hubb 19th Apr 17, 7:43 AM
    • 1,739 Posts
    • 344 Thanks
    hubb
    • #4
    • 19th Apr 17, 7:43 AM
    • #4
    • 19th Apr 17, 7:43 AM
    Argos tell me it's an issue with Apple but as they sold it to me surely the responsibility lies with them ?
    • glentoran99
    • By glentoran99 19th Apr 17, 8:02 AM
    • 4,096 Posts
    • 2,919 Thanks
    glentoran99
    • #5
    • 19th Apr 17, 8:02 AM
    • #5
    • 19th Apr 17, 8:02 AM
    Much easier and simply to go to Apple, they will sort it much easier than argos, Apple customer care is second to none
    • AndyPix
    • By AndyPix 19th Apr 17, 9:28 AM
    • 2,204 Posts
    • 1,409 Thanks
    AndyPix
    • #6
    • 19th Apr 17, 9:28 AM
    • #6
    • 19th Apr 17, 9:28 AM
    A tablet bought in Jan should not be suffering this way, even with all the background stuff running.
    As mentioned above, get it into the "geniuses" at the apple store. I suspect they will replace it
    Running with scissors since 1978
    • TadleyBaggie
    • By TadleyBaggie 19th Apr 17, 10:13 AM
    • 2,213 Posts
    • 1,599 Thanks
    TadleyBaggie
    • #7
    • 19th Apr 17, 10:13 AM
    • #7
    • 19th Apr 17, 10:13 AM
    Losing power when turned off (do you really mean device turned off or just the screen turned off?) would more likely to be a hardware issue. As as been suggested, going straight to Apple will likely be the easiest option.
    • hubb
    • By hubb 20th Apr 17, 8:30 PM
    • 1,739 Posts
    • 344 Thanks
    hubb
    • #8
    • 20th Apr 17, 8:30 PM
    • #8
    • 20th Apr 17, 8:30 PM
    I have tried finding the apple chat help you used to get but no longer there. It shouldn't be losing a % every 3 or 4 mins should it for just browsing ?
    • ididntgetwhereiamtoday
    • By ididntgetwhereiamtoday 21st Apr 17, 7:11 AM
    • 906 Posts
    • 744 Thanks
    ididntgetwhereiamtoday
    • #9
    • 21st Apr 17, 7:11 AM
    • #9
    • 21st Apr 17, 7:11 AM
    I have the same issue with an iPhone 5s also bought from Argos 17 months ago. So too late for Argos. Will the Apple store be any help as it is still under 2 years old?
    Last edited by ididntgetwhereiamtoday; 21-04-2017 at 8:20 AM.
    I didn't get where i am today by not reading moneysavingexpert.com
    • wealdroam
    • By wealdroam 21st Apr 17, 8:44 PM
    • 18,166 Posts
    • 14,966 Thanks
    wealdroam
    I have the same issue with an iPhone 5s also bought from Argos 17 months ago. So too late for Argos. Will the Apple store be any help as it is still under 2 years old?
    Originally posted by ididntgetwhereiamtoday
    What do you mean by "too late for Argos'?

    The Consumer Rights Act, together with The Limitations Act, gives you up to six years to seek a remedy from the seller - i.e. Argos.
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