We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Success with M and S

Haveygirl
Posts: 11 Forumite
I submitted a claim to M and S almost 8 weeks ago and had no reference numbers or account numbers. I knew I had previously taken a loan with them in 1994/1995. After I submitted the claim they rang me to ask if I wanted them to consider a refund of ppi against my old chargecard as well. I advised that yes I did although I hadn't referenced this on my original claim as I hadn't even remembered it at the time. I heard nothing else until today and they have written to me to advise that I will get £3500 in full and final settlement in lieu of charge card and loan account mis sold ppi. They have also taken into consideration an earlier loan account that was replaced by the one I claimed for in the first place that I had totally forgotten about. They do reference an earlier charge card that I had with them in their offer letter and state that it was underwritten by Zenith and they have no details but if I can provide any they are happy to investigate further. I don't have any details and feel that the offer is very fair and they have investigated thoroughly so won't be pursuing this. Was very straight forward and transparent as they told me things I wasn't aware of. :T:T
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.6K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.6K Work, Benefits & Business
- 598.3K Mortgages, Homes & Bills
- 176.7K Life & Family
- 256.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards