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    How do I cancel an online debit card payment?
    • #1
    • 6th Sep 07, 3:09 AM
    How do I cancel an online debit card payment? 6th Sep 07 at 3:09 AM
    How do I cancel an online debit card payment?

    A week ago I purchased an item using a Maestro debit card from an online retailer that I thought was based here in the UK but when I got a payment confirmation email it has a German address. Since placing my order I noticed that many of the contact links, etc don't work and they also have the Geotrust symbol on their site but the link on that doesn't work either. I think the site is fairly legit but was disappointed to find that the item will probably be shipped from europe. To be on the safe side I want to cancel my order but the contact links don't work. In fairness to the retailer they haven't taken payment yet and the item hasn't arrived.

    Would my bank be able to cancel the payment when it is processed if I ask them to? Should I trust them to do this?
    should I just cancel my debit card (perhaps say it is lost)? Would this stop any payment from being processed on this card?

    I know this might be a simple answer for many but as its a debit card not a credit card payment I am unsure of what to do.

    Thanks for any help in advance!
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