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  • FIRST POST
    • Oliver27
    • By Oliver27 24th Aug 07, 8:42 PM
    • 601Posts
    • 469Thanks
    Oliver27
    A real work at home job (Tech)
    • #1
    • 24th Aug 07, 8:42 PM
    A real work at home job (Tech) 24th Aug 07 at 8:42 PM
    I have found a job on monster.co.uk
    it's tech support for teletech ,
    it's a genuine job that homeworkers
    can do min of 20hrs a week

    http://www.hirepoint.com/athome

    Edit: There is now also another opportunity
    for those not quite so technically minded

    http://forums.moneysavingexpert.com/showthread.html?t=807133

    Can I request those that are successful in gaining
    employment with Teletech, do not disclose information
    on Teletechs clients or disclose any information that would
    be classed as confidential or sensitive.

    This opportunity was originally posted in Aug 2007
    so my apologies if there are no current vacancies.


    Last edited by Oliver27; 18-03-2008 at 10:35 PM. Reason: updated with direct link
Page 1
  • pnq06
    • #2
    • 24th Aug 07, 9:52 PM
    • #2
    • 24th Aug 07, 9:52 PM
    I can't see any fault with it... You don't even need to pay to register!!! All they ask is that your computer meets the required spec and you may need to purchase headphones... Oh and a quiet home :rolleyes: Looks like I've got the sack already :rolleyes:

    Good luck with it though and let us know how you get on
  • NovaBlack
    • #3
    • 24th Aug 07, 10:05 PM
    • #3
    • 24th Aug 07, 10:05 PM
    oooh actually yeah let me know how u get on sounds good!
    • Oliver27
    • By Oliver27 24th Aug 07, 10:08 PM
    • 601 Posts
    • 469 Thanks
    Oliver27
    • #4
    • 24th Aug 07, 10:08 PM
    • #4
    • 24th Aug 07, 10:08 PM
    Will let you know as soon as I hear something
    • Oliver27
    • By Oliver27 25th Aug 07, 1:08 PM
    • 601 Posts
    • 469 Thanks
    Oliver27
    • #5
    • 25th Aug 07, 1:08 PM
    • #5
    • 25th Aug 07, 1:08 PM
    Ok had a call from Teletech HR, had a telephone interview went ok
    was asked to pick a shift.

    Then had to take a online test which was a mock up of customers calling
    you with questions, you just had to pick the right answer from a choice of 5, then there was a basic PC skills test like renaming a file and a few other basic tasks

    I got a email back saying I had passed the tests, so subject to reference checks i start training which is paid on the 10th of sept I think takes a
    couple of weeks before fully starting.
    Last edited by Oliver27; 22-12-2007 at 9:42 PM.
  • NovaBlack
    • #6
    • 25th Aug 07, 7:47 PM
    • #6
    • 25th Aug 07, 7:47 PM
    wow sounds really good!!! what is the other shift available??? and could you work say just 3 days a week at say 7 hours a day? rather than the 3 hours each day all week
    • betterlatethannever
    • By betterlatethannever 25th Aug 07, 8:54 PM
    • 5,060 Posts
    • 53,606 Thanks
    betterlatethannever
    • #7
    • 25th Aug 07, 8:54 PM
    • #7
    • 25th Aug 07, 8:54 PM
    Oliver, have checked it out and it sounds great. Can i ask what was asked at the telephone interview? also do you have to be very 'techie' to apply?
    Thanks
    The first time we said hello, was the first time we said goodbye. As the angels took your tiny hand and flew you to the sky-you forever left us breathless. RIP my beautiful granddaughter
    • Oliver27
    • By Oliver27 25th Aug 07, 9:11 PM
    • 601 Posts
    • 469 Thanks
    Oliver27
    • #8
    • 25th Aug 07, 9:11 PM
    • #8
    • 25th Aug 07, 9:11 PM
    Telephone interview was really easy to be fair they only asked one
    interview question was something like "can you tell me about a time
    you handled a difficult situation with a customer and what was the outcome"
    everything else was really informal like questions about having a quiet place to work

    I don't think you have to be very techie at all, I imagine it's all scripted anyway and it sounds like they train you well, its only 1st line support
    so most of the calls will be things like lost passwords etc basic help on
    email,things like that really.

    regarding shifts there were a few to choose from you had to do at
    least one sat/sun though, but I think you could do more hours and
    less days, split day shifts were also available.

    Also you don't need to buy a headset you get that free after your first
    training session.
    Last edited by Oliver27; 25-08-2007 at 9:17 PM.
  • NovaBlack
    • #9
    • 27th Aug 07, 7:04 PM
    • #9
    • 27th Aug 07, 7:04 PM
    so do calls come through your home phone line? our are they routed through some software on your computer?
  • Blondie32
    I think theyre now closed for applications. I went onto their website this morning and it said this job is now closed.
  • basil01
    Go here http://www.hirepoint.com/athome to apply for the same role.

    It looks like teletech have contracts with a number of companies, not just sky.
    • Oliver27
    • By Oliver27 27th Aug 07, 10:46 PM
    • 601 Posts
    • 469 Thanks
    Oliver27
    so do calls come through your home phone line? our are they routed through some software on your computer?
    Originally posted by NovaBlack
    Not 100% sure yet, but I think calls come incoming to your phone
    line, you get a cd which you boot you pc from, this keeps your files
    off there network and vica versa, and you work from this virtual desktop
    where you log in at your shift start.
    Last edited by Oliver27; 27-08-2007 at 11:08 PM.
  • TheWaltons
    I applied today and spent £100 getting my PC up to spec...

    .. I am waiting for their Workbooth CD.

    Fingers crossed!
  • skintas
    cant register asked them to phone me
    i will be debt free, i will
  • peacock3022
    Just applied....
    I have just applied online, how long did it take to here from them ? Cheers.
  • Miss Skint
    I applied today and spent £100 getting my PC up to spec...

    .. I am waiting for their Workbooth CD.

    Fingers crossed!
    Originally posted by TheWaltons
    What did you need to do? My PC failed it's workbooth assessment. It's lacking memory and I need a router between my IP address and the internet but I don't really understand. :confused:
  • TheWaltons
    What did you need to do? My PC failed it's workbooth assessment. It's lacking memory and I need a router between my IP address and the internet but I don't really understand. :confused:
    Originally posted by Miss Skint
    Went to PC world and bought a 512MB ram chip thing which is long and green and very fragile, then used a Netgear router I received for AOL.

    this did it for me.
    • Oliver27
    • By Oliver27 28th Aug 07, 4:16 PM
    • 601 Posts
    • 469 Thanks
    Oliver27
    What did you need to do? My PC failed it's workbooth assessment. It's lacking memory and I need a router between my IP address and the internet but I don't really understand. :confused:
    Originally posted by Miss Skint
    What pc are you using laptop/desktop?
    you will need to open it up to update
    the ram , if your not sure about this
    you might be better taking it to pc
    world of have a look in your local paper
    there are a few mobile pc engineers who
    should do it for you

    If your keen you can go to this link
    http://www.crucial.com/uk/?gclid=CNLauKHAmI4CFSE9EAodul3cTg
    click on "Scan My Systerm" this will tell you what
    ram is inside your pc and will then show ram that
    will work with your machine, if it says you have a
    free slot and you have 256mb at the moment you
    only need to buy another 256mb ram stick, if you
    dont have any free slots then one 512mb stick
    can replace whats in there at the moment


    you need to use a ethernet router for
    your broadband, at a guess I would say
    your using a usb modem at the moment?

    something like this is what you need if you have ADSL
    http://www.pcworld.co.uk/martprd/store/pcw_page.jsp?BV_SessionID=@@@@1931748147.118831411 5@@@@&BV_EngineID=ccdcaddlleldddjcflgceggdhhmdgmj. 0&page=Product&fm=13&sm=0&tm=undefined&sku=186045& category_oid=-24980
    Last edited by Oliver27; 28-08-2007 at 4:27 PM.
  • Bella198421
    i got this message

    "
    Unfortunately, you're computer does not seem to be capable of running the TeleTech WorkBooth Software. If you own more than one computer, you should try this assessment on another computer. If you do not, you will need to upgrade your current computer to fulfill the minimum requirements of this software before you can begin working with the TeleTech WorkBooth Software. Below, you'll find a detailed listing of why the assessment failed.You must have a local router between you and the internet to run the Workbooth Software. It seems that your IP Address ) is a direct connection to the internet. Either disable this connection, or place a router between it and the Internet" what do i need to buy and how much will it cost?
    • Oliver27
    • By Oliver27 29th Aug 07, 11:18 AM
    • 601 Posts
    • 469 Thanks
    Oliver27
    How do you connect to the internet Bella?
    can you tell me the make/model of your modem?
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