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    • Cardew
    • By Cardew 6th Jul 07, 8:18 PM
    • 25,619 Posts
    • 12,236 Thanks
    Cardew
    • #2
    • 6th Jul 07, 8:18 PM
    • #2
    • 6th Jul 07, 8:18 PM
    A very complicated subject.

    Depends what caused the surge, and sure as eggs is eggs they are not going to accept responsibility readily.

    If they are at fault I believe they have limited liablity - but what surge protection measures did you take? What equipment did you have to measure the spike amplitude and duration? any neighbours affected? etc etc.

    Covered here and on other sites without anything concrete being decided:

    http://forums.moneysavingexpert.com/showthread.html?t=57003

    Good luck - you have a fight ahead!

    P.S.
    Welcome to the forum
  • IvanOpinion
    • #3
    • 7th Jul 07, 9:34 AM
    • #3
    • 7th Jul 07, 9:34 AM
    Power surges happen all the time, I have no idea on whether or not you can claim for them. If you have important electrical equipment ALWAYS use a surge protection device to link it to the mains. I would NEVER link a computer directly to the mains and have one on all my TV's, videos etc.

    Ivan
    Ivan has left the building ... but reserves the right of reply!
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