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  • FIRST POST
    Stompa
    Tesco Bank Login Problem
    • #1
    • 20th Aug 12, 3:31 PM
    Tesco Bank Login Problem 20th Aug 12 at 3:31 PM
    For the last year or more I've had no problems logging in to Tesco Bank. On attempting to do so this morning (using Chrome as usual) I was told that my computer was not recognised, and that they'd have to send me a One Time Access Code. This they did, and on entering it I was asked if I wanted to make my computer 'recognised', so that I can login straightaway next time. I opted to do this, but then got a message saying:

    Important Information

    Sorry, we werent able to set your computer to be recognised the next time you login. If you continue to see this message, you can visit our Online Banking Troubleshooting guide for common reasons and fixes.

    For now, you can continue to Online Banking, but well not be able to recognise this computer until its successfully registered with us. Please Contact us if you have any questions.

    Now I've looked at their troubleshooting guide here:

    http://www.tescobank.com/personal/finance/change/online-banking-troubleshooting.html

    but can't see any incorrect settings on my PC.

    Has anybody else experienced this problem, and if so do you know how it can be fixed?

    (I know they have a help line, but I'm not sure I can face it!)

    Thanks
    Stompa
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