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  • FIRST POST
    Mathev
    British Gas - Changing from a pre-payment meter to credit meter.
    • #1
    • 9th Dec 11, 2:59 PM
    British Gas - Changing from a pre-payment meter to credit meter. 9th Dec 11 at 2:59 PM
    Hi, I am in the process of changing from Eon to BG. The purpose being that they will change our pre-payment meter to a credit meter for free. Just wanted to gather some impartial advice. I am aware that they will carry out a credit check. They have also mentioned a £200 security bond. If we pass the credit check will they still take the bond? If we change suppliers before 12 months will they return the bond (catch free)? Thanks in advance for some informed advice.
Page 1
    • megc
    • By megc 10th Dec 11, 10:08 PM
    • 129 Posts
    • 151 Thanks
    megc
    • #2
    • 10th Dec 11, 10:08 PM
    • #2
    • 10th Dec 11, 10:08 PM
    No idea, but I'd like to know the same thing, as I've been told the same by BG today (I'm moving into a property with prepayment meters supplied by them). If you pass the credit check, they don't charge the security bond- that's only if you fail it, so that if you don't keep the payments up they can take the money you owe back out of the deposit.
    But I'd like to know, if you do pay the deposit and then change supplier do you get the deposit back? Or would it be better to change supplier (say to my current supplier with whom I've had credit accounts for the last 5 years) and then ask them to change the meter?
    Halifax Credit Card: £4915 NEXT Directory: £1980
    JD Williams: £1984 British Gas: £394 First Direct £2985
    Debt-free for over 2 years now!!!
    • Joyful
    • By Joyful 10th Dec 11, 10:23 PM
    • 2,118 Posts
    • 1,086 Thanks
    Joyful
    • #3
    • 10th Dec 11, 10:23 PM
    • #3
    • 10th Dec 11, 10:23 PM
    British gas are no longer taking security deposits. It is now a straight Pass or Fail for the Credit check.
    I am an employee of British Gas.The views expressed on this post are mine and do not necessarily reflect the views of Centrica, its subsidiaries or affiliated companies.
  • Gerrard_8_lfc
    • #4
    • 11th Dec 11, 1:31 AM
    • #4
    • 11th Dec 11, 1:31 AM
    No idea, but I'd like to know the same thing, as I've been told the same by BG today (I'm moving into a property with prepayment meters supplied by them). If you pass the credit check, they don't charge the security bond- that's only if you fail it, so that if you don't keep the payments up they can take the money you owe back out of the deposit.
    But I'd like to know, if you do pay the deposit and then change supplier do you get the deposit back? Or would it be better to change supplier (say to my current supplier with whom I've had credit accounts for the last 5 years) and then ask them to change the meter?
    Originally posted by megc
    Just get the supplier you want to move to too remove the meters then ?.
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    • t0rt0ise
    • By t0rt0ise 11th Dec 11, 1:53 PM
    • 2,649 Posts
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    t0rt0ise
    • #5
    • 11th Dec 11, 1:53 PM
    • #5
    • 11th Dec 11, 1:53 PM
    Most other suppliers will charge to change the meters so best to get British Gas to do it.

    If you do pay a deposit they will refund it if you leave them. It's your money, they can't keep it.
    • megc
    • By megc 11th Dec 11, 9:26 PM
    • 129 Posts
    • 151 Thanks
    megc
    • #6
    • 11th Dec 11, 9:26 PM
    • #6
    • 11th Dec 11, 9:26 PM
    British gas are no longer taking security deposits. It is now a straight Pass or Fail for the Credit check.
    Originally posted by Joyful
    That's strange then, because that's what they told me when I rung them yesterday lunchtime and asked.
    Halifax Credit Card: £4915 NEXT Directory: £1980
    JD Williams: £1984 British Gas: £394 First Direct £2985
    Debt-free for over 2 years now!!!
    • Joyful
    • By Joyful 11th Dec 11, 9:35 PM
    • 2,118 Posts
    • 1,086 Thanks
    Joyful
    • #7
    • 11th Dec 11, 9:35 PM
    • #7
    • 11th Dec 11, 9:35 PM
    This is just changing now so it may be that the person you spoke to is unaware of it. I just read it at work on Thursday. It may have been giving advance warning but I will check when I'm next in.
    I am an employee of British Gas.The views expressed on this post are mine and do not necessarily reflect the views of Centrica, its subsidiaries or affiliated companies.
  • alicio
    • #8
    • 14th Jan 12, 3:17 PM
    • #8
    • 14th Jan 12, 3:17 PM
    I was too told they would change the meters after a failed check if given a £200 security deposit when i arranged to switch suppliers to BG. I phoned just now to arrange the credit check/deposit...failed and was told the security deposits policy ended in november last year. Needless to say i am fuming angry as it was December they told me about the security deposit/credit check scenario.
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