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    Pc World Performance Agreement
    • #1
    • 30th Jan 07, 9:36 AM
    Pc World Performance Agreement 30th Jan 07 at 9:36 AM
    When I bought my Advent PC in July 2004 I puchased a five years Performance Agreement for 239. I have used the Agreement for free in-store health checks (good) In the last few months I have had major problems with the PC - it keeps crashing and a Blue Screen appears with error messages. I call the Performance Agreement 0870 helpline to ask for an engineer to visit to repair it. I am always told that I have to reset the computer (and lose all my data) before they will consider my request. I dont want to do this as I dont want to lose all my data. When I say this I am told "data is not our responsibility". I have now reached a brick wall - the Performance Agreement complaints section were hopeless. I cant afford to pay for an engineer.

    Has anyone else had similar problems with their PC World Performance Agreement? If so what did you do?

    Help! Any suggestions welcome!

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