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    Homersimpson - Quoted me miserable
    • #1
    • 16th Nov 11, 11:23 PM - Quoted me miserable 16th Nov 11 at 11:23 PM

    I recently changed my car insurance to

    When I filled out their forms it didn't ask me for a start date, a few other funny things happened on the forms such as bits being corrupted and drop down boxes jumping around the screen. I kept going through the process expecting it to ask me when I wanted it to start.

    Unfortunately it didn't and started it straight away. I e-mailed the insurer immediatey (they don't have a phone number) and after a couple of days they contacted me and told me to basically get stuffed.

    I've now lost 20 days of insurance as my current policy doesn't run out till december.

    I've run another quote through their system now and it is now working fine and clearly asks for a start date. I don't believe that I missed this option when I went through the quote.

    In my experience the price might be cheap but the customer service leaves a lot to be desired.
    I have a lot of problems with my neighbours, they hammer and bang on the walls sometimes until 2 or 3 in the morning - some nights I can hardly hear myself drilling
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