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  • FIRST POST
    • LilacCow
    • By LilacCow 9th Jun 11, 9:42 AM
    • 10Posts
    • 9Thanks
    LilacCow
    PrinterPix photobooks - are they any good?
    • #1
    • 9th Jun 11, 9:42 AM
    PrinterPix photobooks - are they any good? 9th Jun 11 at 9:42 AM
    Hi
    today's deal on LivingSocial (North London) is a 26-page A4 Photobook from PrinterPix for £9.

    It looks a good deal but...

    Has anyone used PrinterPix? What is the quality of their photobooks like? And their customer service? Googling for comments didn't show up anything useful.

    A reply today (Thursday) would be briilliant as the offer is only open today

    (Incidentally their website has stopped working - might be overwhelmed by the LivingSocial deal)

    thanks!

    LC
Page 1
  • djt100
    • #2
    • 22nd Sep 11, 9:00 AM
    Poor Quality
    • #2
    • 22nd Sep 11, 9:00 AM
    We've just got through the book we ordered from the living social deal , and the print quality is appalling, like the printer was running out of ink, we also paid extra for the premium paper and there is no difference on the 2 books we ordered, one with and one without so not worth the £8 and you would have to be mad to spend £34.99 on one from them.
  • Gottasleepnow
    • #3
    • 29th Sep 11, 1:02 PM
    Dont go near Printerpix
    • #3
    • 29th Sep 11, 1:02 PM
    Ordered Leather Photobook (purchased through Groupon) and its rubbish.
    Pictures all blurry, colours changed.
    When I rang customer service they were really unhelpfull.
    Promised to email me with free post address, so i can return the book to be 'reviewed & if THEY think its not right, they will reprint it' BUT if they think its ok they wont do anything.

    Used lots of other firms to do photobooks before i loved em. Will NEVER use printpix again.

    Stay away and save your money!
    • ManPants
    • By ManPants 1st Oct 11, 6:02 PM
    • 474 Posts
    • 2,857 Thanks
    ManPants
    • #4
    • 1st Oct 11, 6:02 PM
    • #4
    • 1st Oct 11, 6:02 PM
    Hello,

    I previously had 2 photobooks made up by "Photobox" as anniversary present for other half. They cost a lot but the finished result was amazing. Just as I ordered them the Groupon voucher came up for £8 for a book through Printerpix. I couldn't believe my bad timing! Anyway, I bought 2 vouchers and as the vouchers runs out at the end of the month I did a book for our last holiday. Compared to Photobox it was difficult to arrange the photos and there is one photo that printed sideways as no matter what I did I couldn't get it turned.

    That was just doing it.

    Today it arrived. The photos are blurry and poor quality despite being clear digital images on my Apple Mac computer. I had spent extra money than the £8 voucher upgrading it - more expensive paper, hardback etc so with the Groupon Voucher I have actually spent nearing £25 on what basically is a rubbish end product! My last £8 voucher I am just going to waste and not use as there is no point heaping more money onto poor quality!

    Sorry to hear that others have similarly wasted money on this company!

    Stupotstu
    Isa 1,2 & 3 Full & locked away for 3 years.
    Quidco cashback £1146.74
    Quit Smoking 63 months.
  • irishclaire
    • #5
    • 2nd Oct 11, 9:18 AM
    Quality is terrible
    • #5
    • 2nd Oct 11, 9:18 AM
    Ordered two books from printerpix, got a voucher off groupon for £8.00 I upgraded to the landscape book and higher quality paper as I was getting my wedding photos printed off.

    Total cost was about £56.00 for two books. The images were taken by our professional photographer so they were high quality. The books arrived yesterday was so pixilated, and in one of the photos were im wearing red lipstick my lips are black. I was so unbelievably disappointed. I have contacted the complaints area but no reply yet.

    Stays away from this company don’t waste your money.

    1. Leather on the book isn’t stuck on properly
    2. Quality is so poor you can count the pixels
    3. Anything red becomes black in areas.
    4. Stinks of chemicals when it arrives
    5. Was meant to be sent by courier but arrived by 2nd class post.
  • Gleek
    • #6
    • 2nd Oct 11, 12:21 PM
    • #6
    • 2nd Oct 11, 12:21 PM
    I'd also contact groupon customer support if you're not getting very far and it was one of their deals you took out:

    Groupon UK - Customer Service
    No 1 Liverpool Street,
    London EC2M 7QD
    Telephone: 02035100410
    E-mail: support@groupon.co.uk
    Last edited by Gleek; 02-10-2011 at 12:24 PM.
    Princess Sparklepants
  • Gleek
    • #7
    • 2nd Oct 11, 12:23 PM
    • #7
    • 2nd Oct 11, 12:23 PM
    Living social will likely help too:

    United Kingdom
    25 Wellington Street
    London WC2E 7DA

    Customer Service:
    080 0014 8431 (UK)
    Princess Sparklepants
  • Ramblings
    • #8
    • 3rd Oct 11, 6:42 PM
    • #8
    • 3rd Oct 11, 6:42 PM
    I had a printerpix offer through one of the daily deals sites and I was very impressed. The book we received is beautiful, great quality and the images came out perfectly. I would recommend them.
    • pollywiggle
    • By pollywiggle 6th Oct 11, 11:25 AM
    • 60 Posts
    • 59 Thanks
    pollywiggle
    • #9
    • 6th Oct 11, 11:25 AM
    • #9
    • 6th Oct 11, 11:25 AM
    I used the Groupon deal to make two photobooks of trips my sons made to the French Alps & Honduras & was very worried after reading the above comments.

    The first book arrived today & it's ok - for £12.50 (deal + P&P) my son has a nice memento of a great holiday. Picture quality is not perfect & I would definitely not have been happy at £34.99 but I would say that you probably get what you pay for. There must be a reason that these books aren't normally available for £8.
    • Pisces
    • By Pisces 10th Oct 11, 11:14 AM
    • 224 Posts
    • 1,418 Thanks
    Pisces
    I received my book this morning and as others have said, I'm disappointed with it. I ordered it with the Groupon deal, but had to pay extra for extra pages and hefty delivery charge despite it being sent second class - in total it was about £17. The print quality is poor - I wouldn't say the cover was even leather it's so thin and doesn't smell like leather. The printing is very variable; some pictures light, some dark, some pixelated some completely out of focus, others ok and the colours are very poor, despite the pictures all being from the same source.

    It's not quite bad enough for the price to send back, but I definitely wouldn't buy from them again.

    If you want a reminder of something and aren't too worried about quality then it's just about ok for the price. If you want a permanent reminder of a special event then take your business elsewhere.
    Go your own way..

    Virtual sealed pot challenge member #103
    • Miró
    • By Miró 10th Oct 11, 11:54 AM
    • 5,262 Posts
    • 21,471 Thanks
    Miró
    You can get one for free .....

    http://forums.moneysavingexpert.com/showthread.php?t=3413013&highlight=photobook+lidl

    Quality is reasonable too!
    "Change is inevitable..........except from a vending machine"
    • Twisted Animator
    • By Twisted Animator 10th Oct 11, 12:23 PM
    • 50 Posts
    • 29 Thanks
    Twisted Animator
    I received my book this morning and as others have said, I'm disappointed with it. I ordered it with the Groupon deal, but had to pay extra for extra pages and hefty delivery charge despite it being sent second class - in total it was about £17. The print quality is poor - I wouldn't say the cover was even leather it's so thin and doesn't smell like leather. The printing is very variable; some pictures light, some dark, some pixelated some completely out of focus, others ok and the colours are very poor, despite the pictures all being from the same source.

    It's not quite bad enough for the price to send back, but I definitely wouldn't buy from them again.

    If you want a reminder of something and aren't too worried about quality then it's just about ok for the price. If you want a permanent reminder of a special event then take your business elsewhere.
    Originally posted by Pisces
    I totally agree with this. Got mine this morning after spending ages trying to put it together. Very disappointing. It looks pretty cheap - certainly not how I expected a leather-bound photo album to look. The pictures are often washed out, dull or pixelated - nothing like how they look when I had them printed individually before. I paid £8 for the album on Groupon plus £4.50 postage (2nd class!!). I definitely wouldn't bother using them again.
  • l0ubbl0u
    This is summing up how I feel just trying to make the calendars I ordered on Groupon. I done some on photobox last year they were lovely and very easy to create. Photopix is just frustrating loads of time spent shrinking pics hoping they are the same size. Not as much choice for background, you can't zoom or see clear enough if the page looks great or not. Now after reading this I'm not going to expect a decent product.
  • augustsmummy
    I have not tried the above site, but wanted to say I have tried Snapfish, Photobox and Asda. I was most impressed by Asda and Photobox. I had my wedding album and 3 canvases done by Asda and they are all lovely. The canvases were definately worth the cost.
    I have had mugs and photobooks from photobox and they have always looked fabulous. I once had a mug that arrived with a hairline crack, and I rang them to sort it out, and they were so helpful. They sent a replacement out that arrived the next day, and appologised for the inconvienience. Their service was fabulous! hth
    Last edited by augustsmummy; 10-10-2011 at 6:30 PM. Reason: spelling as usual!
    Cross Stitch Cafe Member No: 86
    • Kellygreen
    • By Kellygreen 11th Oct 11, 3:16 PM
    • 8 Posts
    • 4 Thanks
    Kellygreen
    Photobox nice but be careful
    I ordered a photobook from Photobox and it was lovely. But herewith a warning to those of you that want to take the time and trouble to do more that produce a 'photo per page' type book.

    I decided to create photobook using photos from a three week trip. My photos still had random numbers as names since I copy my photos to computer using the name given by the camera. This can be quite random. So I used the handy Photobox facility to change them into "date taken" order and started on my creation. After two hours I was only partway through (lots of photos) so saved it to return later. Imagine my surprise and frustration when I found the order of all my photos had now changed to alphabetical - and apparently they can't be changed back to "date taken"! I now have to either troll through loads of photos trying to remember which were taken first, or start all over again and ensure I finish in one session. Not easy as you can only display around 10 photos at a time and I've loads and loads of them.
    • ManPants
    • By ManPants 12th Oct 11, 4:05 AM
    • 474 Posts
    • 2,857 Thanks
    ManPants
    After contacting Groupon I am getting an £8 credit against my account for my second £8 voucher for Printerpix. Not an ideal but hopefully I shall find something worthwhile to use the credit on in the next 6 months!

    Stupotstu. X
    Isa 1,2 & 3 Full & locked away for 3 years.
    Quidco cashback £1146.74
    Quit Smoking 63 months.
    • Twisted Animator
    • By Twisted Animator 13th Oct 11, 4:45 PM
    • 50 Posts
    • 29 Thanks
    Twisted Animator
    You can get one for free .....

    http://forums.moneysavingexpert.com/showthread.php?t=3413013&highlight=photobook+lidl

    Quality is reasonable too!
    Originally posted by Mir!
    Thanks for this! I got mine delivered today and the picture quality was far superior. I'm not bothered that it is smaller than the printerpix photobook. It is such a lovely freebie!
  • badgerwatchers
    just recieved my printerpix leather covered book (groupon) had added pages so paid extra, but am delighted !

    it arrived 4 days earlier than expected-a bonus as i had overshot the cut off for the date given by the site.

    background colour is slightly different from that shown on their web page, but other than that pics look great -including 18yr old ones scanned in, jpegs and even one scanned in from a photocopied school programme!!

    One very happy mum
  • bucks73
    I bought a printerpix groupon photobook and I am very very happy with it so ordered the calenders recently and today have been trying to order them and another photobook but just keeps crashing!!?
    'It Will be Mine in 2009' Challenge Member Number 88

    Best wins 2009 8xgalaxy books £50 giftcard and other cheshire oaks treats, 100 itunes, £30 play vouchers, vodkat win
  • ania_s1
    Never ever printerpix!!!
    They make a joke out of their customers. I m waiting over 3 weeks for my book now. Over a week ago they said its printed and will be send same day. After few days I called again and they said that its not printed because printer is broken, but the next day will work. And since then every day they say that it will be with me next day. They even said that I should go to my local post office because it should be there. Of course its not. I nearly begged them to write down that this is emergency order because in few days I m flying abroad to my grandparents 50th wedding anniversary and its a gift but they completely patronized me. Absolutely useless customer service. I asked to speak with the manager but he was busy and never bothered to call me back. The worst photobook company I know.
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