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  • FIRST POST
    pulliptears
    Care Allowance for terminally ill
    • #1
    • 8th Dec 06, 11:46 AM
    Care Allowance for terminally ill 8th Dec 06 at 11:46 AM
    Im rather at the moment. My mum applied for carers allowance for my father back in september, at the time he was under investigation for lung cancer and had previously had half a lung removed through the disease some 5 years ago. It left him with obvious health problems, but despite this mum was turned down for carers allowance.

    The Dr advised us to persue the claim and filled in a form stating that dad suffered from Asthma, COPD and severe difficulties due to losing the lung. That was the beginning of october.

    On tuesday we recieved the horrible news that his cancer had returned and was now untreatable. Having heard nothing from the claim Mum called them to find out what was happening. She was met with the most arrogant, insensitive man you could imagine. He barked down the phone that it could be another 8 weeks before we hear anything. Mum passed a comment that it was a long time to wait and that some patients could have passed on in that time, to which he snapped "well, in that case you will need a different form"

    My mum doesnt need the hassle of this at the moment, she really doesnt want to waste any time she could be spending with Dad dealing with arrogant, ignorant call center staff. Is there anything I can do?
    Jane
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