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Has anyone bought or sold using JKM property solutions, Burton ?
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# 1
a-ztech
Old 10-05-2011, 2:25 PM
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Join Date: Jan 2008
Posts: 5
Default Has anyone bought or sold using JKM property solutions, Burton ?

Hi all, I've cross-posted on HUKD misc, but may get more info here. Wondering if anyone has dealt with the above company before, sounds interesting. I'm looking to sell but would value anyone's experiences with them as seller or buyer.

From their website:
How does it work?

The basic concept is that JKM enhance the profile of a property by offering it for sale with fully guaranteed extras for the purchaser such as a new kitchen or bathroom or windows and doors for example.

Simply explained:

The Seller decides the price they are looking to achieve for the property.
Our experienced professional Partnership Director sits down and discusses with them what work can be done to the property to make it even more attractive to purchasers.
If we are able to offer the Solution we will guarantee to provide and install for the purchaser some or all of the following:

Kitchen Bathroom Driveway
Central Heating Electrics Windows
Patio Decorating Carpets
Garden Skirting
Internal doors Plastering
Fencing Extension

Our experienced Partnership Director will know the maximum price that the property is likely to achieve once the works have been carried out. We will only offer the Solution if the net price the Seller wants to receive together with the cost of the works is at or below market value. If the selling price cannot be justified as reasonable from day one we will politely decline to offer the Solution.
If we are able to offer the Solution a full schedule of works will be agreed.
We will liaise with their Estate Agent on the marketing of the property.
When the sale of the property completes, JKM will issue an invoice for the works that have been completed and the Seller will make payment from the proceeds of their sale.
We guarantee that there are no surprises ¬ everything is explained in simple terms, documented and we will deliver on what has been agreed.
All we stipulate is that the parties use one of a panel of local and national conveyancers and give certain instructions to their Estate Agent to work with us.
Everything we do comes with a full insurance-backed guarantee for materials and workmanship.
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# 2
helpadviseneeded
Old 13-05-2011, 8:51 PM
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Default Sell

Hi, i have a property to sell at the moment with your move and they have recommended this company. Any feedback appreciated.Thanks
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# 3
trace21
Old 23-06-2011, 4:21 PM
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Default recruitment at jkm property solutions

About 3 months ago I saw a call centre operative position vacancy advertised at the job centre. I sent my CV and thought nothing more of it. About two weeks ago I got invited to an recruitment day at JKM. I was asked if I would like to go to the 10am or 2pm one, so I decided to go in the afternoon. The receptionist was the person who arranged this with me as she said that the lady who normally deals with recruitment is on holiday. She sent me an email confirming the times etc and also an application form to fill out in my handwriting. When I opened the email it was an application form, for what seemed to be for a self employed vacancy. Obviously I was confused and decided to go and look on their website to see if the vacancy was advertised on there. Only to be greeted with an advert for an open day and a write up under 'recruitment' about how you have to be hardworking etc. I could not see anything about a call centre position.
So i became suspicious about the role because I read somewhere about how they provide you with an ipad and various gadgets such as a digital camera etc.

So I rang them and they said that they had a number of roles available so I just thought I would go along and see what it was all about.

Anyway, I turned up at the office in Burton on Trent along with around 20 other people. We were given name badges and had our picture taken (which i thought was a little strange so early on) and went and sat in what looked to be a board/meeting room with lots of chairs and one big table.

The training manager started procedings descibing how we will be 'blown away' and how 'no one else is doing this' and its an 'amazing opportunity' for us to be part of.

Straight away I was suspicious. The product to me was pointless. He began about going on about the house market being slow and no one can get mortgages, to the fact that they fit new bathrooms and kitchen into the sellers property to make it more appealing to buyers. But i was thinking 'but if no one can get mortgages in the first place the surley this is a waste of time??? Even the most lovely houses that dont need altering are having problems selling. He went on to say that they dont make any money from the seller or buyer- its all made through the work they carry out on the houses. Aload of rubbish if u ask me. If the seller would have to drop the price of the house, which would therefore (along with the work they pay them for) leave them out of pocket.

I left as soon as they said the interview was 2.5 hours long! They wanted us to do lteracy and numercy tests follwed by a presentation and then i think an individual interview. He said he had 2 telesales people already and he wanted to double that (so four) and he had around 20 people in the room, had already done a session at 10am and also on other days!!! ridiculous!!

Im not sure what is going on here- whether they will eventually offer you a job and you have to pay something upfront to join the company or registar im not sure. Friends of mine have been for jobs and theyve eneded up being scams.

I really hope its not because their was people there who had obviously lost their jobs due to the recession and this is just disgraceful if its not genuine!

They always say if somethings to good to be true it normally is...watch this space!

if this is a genuine recruitment drive, this company really needs to look into how they can improve there recruitment - when ringing the receptionist who sent me the application form etc and asking about the interview, one of the girls at the interview was told 'i dont no anything about what happens on the day'

hmmmmm so you tell me if this is normal procedings??
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# 4
tyler80
Old 23-06-2011, 5:26 PM
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Default

Not used them, I laughed at them on the "have a look a this thread though"

http://forums.moneysavingexpert.com/...=#post43856948
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# 5
gary12345
Old 19-07-2011, 12:29 AM
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The profit in each property is 8250 that is what the buyer pays, this is built into the price of the refurb so you wont see it. The commission, if you sell a property is 20% of the profit, but you are on a retainer for 4 months then all on your own no basic. I do hope Harry Hill reads this and extracts his investment from JKM as quickly as possible. The company has pulled in some top investors but is being run by people who dont know how to run a business. The concept is great but not being run correctly. Cheers G
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# 6
gary12345
Old 19-07-2011, 12:30 AM
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By the way i used to work for JKM.
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# 7
Shortcircuit
Old 09-08-2011, 11:04 AM
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Join Date: Aug 2011
Location: Round the Bend
Posts: 6
Thumbs down Check the agreements

We are looking at the JKM Property Solution at the moment after they had been proposed by our agent as an enhancement to selling our property.

The agreement & instructions we got are particularly onerous & I assume they are standard issue. If you are no good at making sense of contractual documents then ask for independent advice, if necessary from a solicitor. They will probably tell you to bin them & ask for something fairer, for you the vendor or even avoid the company.

Do not sign unless you are happy to give a virtually unknown company pushing a new concept complete control of your sale & even deposit!

Also have asked for references from JKM, as you would anytime you we looking to have a new contractor come to do work in your home but no sign of anything yet.

I think the whole concept warrants further investigation, even their website is vague & slightly contradictory.

I have also just emailed Which? asking if they know anything about JKM. Will post any useful response here.
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# 8
MissMotivation
Old 09-08-2011, 1:06 PM
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Join Date: Jul 2006
Location: Midlands
Posts: 1,669
Default

Please, anyone who is thnking of using this "Company" to buy or sell, make sure you fully understand the implications before jumping in head first.

They market the solution as not costing the Seller or the Buyer anything but this is incorrect, Sellers pay by acheiving substantially less than they would do by going down the traditional sales route and Buyers are paying over market value! The RICS survey report that they commission to prove that the prooerty is worth what the buyer is paying is commission by JKM.......think about it!
My home is usually the House Buying, Renting and Selling Forum where I can be found trying to (sometimes unsucessfully) prove that not all Estate Agents are crooks. With 20 years experience of Sales/Lettings and having bought and sold many of my own properties I've usually got something to say
Ignore......check!
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# 9
MissMotivation
Old 09-08-2011, 1:16 PM
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Join Date: Jul 2006
Location: Midlands
Posts: 1,669
Default

Quote:
Originally Posted by trace21 View Post
About 3 months ago I saw a call centre operative position vacancy advertised at the job centre. I sent my CV and thought nothing more of it. About two weeks ago I got invited to an recruitment day at JKM. I was asked if I would like to go to the 10am or 2pm one, so I decided to go in the afternoon. The receptionist was the person who arranged this with me as she said that the lady who normally deals with recruitment is on holiday. She sent me an email confirming the times etc and also an application form to fill out in my handwriting. When I opened the email it was an application form, for what seemed to be for a self employed vacancy. Obviously I was confused and decided to go and look on their website to see if the vacancy was advertised on there. Only to be greeted with an advert for an open day and a write up under 'recruitment' about how you have to be hardworking etc. I could not see anything about a call centre position.
So i became suspicious about the role because I read somewhere about how they provide you with an ipad and various gadgets such as a digital camera etc.

So I rang them and they said that they had a number of roles available so I just thought I would go along and see what it was all about.

Anyway, I turned up at the office in Burton on Trent along with around 20 other people. We were given name badges and had our picture taken (which i thought was a little strange so early on) and went and sat in what looked to be a board/meeting room with lots of chairs and one big table.

The training manager started procedings descibing how we will be 'blown away' and how 'no one else is doing this' and its an 'amazing opportunity' for us to be part of.

Straight away I was suspicious. The product to me was pointless. He began about going on about the house market being slow and no one can get mortgages, to the fact that they fit new bathrooms and kitchen into the sellers property to make it more appealing to buyers. But i was thinking 'but if no one can get mortgages in the first place the surley this is a waste of time??? Even the most lovely houses that dont need altering are having problems selling. He went on to say that they dont make any money from the seller or buyer- its all made through the work they carry out on the houses. Aload of rubbish if u ask me. If the seller would have to drop the price of the house, which would therefore (along with the work they pay them for) leave them out of pocket.

I left as soon as they said the interview was 2.5 hours long! They wanted us to do lteracy and numercy tests follwed by a presentation and then i think an individual interview. He said he had 2 telesales people already and he wanted to double that (so four) and he had around 20 people in the room, had already done a session at 10am and also on other days!!! ridiculous!!

Im not sure what is going on here- whether they will eventually offer you a job and you have to pay something upfront to join the company or registar im not sure. Friends of mine have been for jobs and theyve eneded up being scams.

I really hope its not because their was people there who had obviously lost their jobs due to the recession and this is just disgraceful if its not genuine!

They always say if somethings to good to be true it normally is...watch this space!

if this is a genuine recruitment drive, this company really needs to look into how they can improve there recruitment - when ringing the receptionist who sent me the application form etc and asking about the interview, one of the girls at the interview was told 'i dont no anything about what happens on the day'

hmmmmm so you tell me if this is normal procedings??
The staff turnover at this company is ridiculous. They hold these "Recruitment" days roughly every three months and set on approx 25% of the people they see on the day....any of these people have absolutely no sales skills or transferable skills and then they wonder why they leave so quickly.
My home is usually the House Buying, Renting and Selling Forum where I can be found trying to (sometimes unsucessfully) prove that not all Estate Agents are crooks. With 20 years experience of Sales/Lettings and having bought and sold many of my own properties I've usually got something to say
Ignore......check!

Last edited by MissMotivation; 09-08-2011 at 1:27 PM. Reason: Realised that I could be identified by the company from original post
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# 10
Shortcircuit
Old 09-08-2011, 6:09 PM
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Location: Round the Bend
Posts: 6
Post

Quote:
Originally Posted by MissMotivation View Post
Please, anyone who is thnking of using this "Company" to buy or sell, make sure you fully understand the implications before jumping in head first.

They market the solution as not costing the Seller or the Buyer anything but this is incorrect, Sellers pay by acheiving substantially less than they would do by going down the traditional sales route and Buyers are paying over market value! The RICS survey report that they commission to prove that the prooerty is worth what the buyer is paying is commission by JKM.......think about it!
They also expect the Seller to allow their contractors free access to the property between exchange & completion i.e. move out during that period to carry our the improvement works. Another hidden cost - will probably need to rent & store during that period which all costs!

Last edited by Shortcircuit; 09-08-2011 at 6:12 PM.
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# 11
MissMotivation
Old 10-08-2011, 10:03 AM
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Location: Midlands
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Default

Quote:
Originally Posted by Shortcircuit View Post
They also expect the Seller to allow their contractors free access to the property between exchange & completion i.e. move out during that period to carry our the improvement works. Another hidden cost - will probably need to rent & store during that period which all costs!
Yes, the neglect to tell people this until they are too far down the line to object, shocking really!
My home is usually the House Buying, Renting and Selling Forum where I can be found trying to (sometimes unsucessfully) prove that not all Estate Agents are crooks. With 20 years experience of Sales/Lettings and having bought and sold many of my own properties I've usually got something to say
Ignore......check!
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# 12
Mislead Person
Old 10-08-2011, 4:46 PM
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Default Avoid at all Costs

We used this company to sell our property, not a stress free experience. We would advise STICK TO SELLING THE CONVENTIONAL WAY- DON'T ALLOW YOURSELF TO BE PRESSURISED & BE PATIENT. GOOD LUCK.

Last edited by Mislead Person; 10-08-2011 at 5:17 PM. Reason: Missed out some information
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# 13
Shortcircuit
Old 11-08-2011, 12:03 AM
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Quote:
Originally Posted by Mislead Person View Post
We used this company to sell our property, not a stress free experience. We would advise STICK TO SELLING THE CONVENTIONAL WAY- DON'T ALLOW YOURSELF TO BE PRESSURISED & BE PATIENT. GOOD LUCK.
It's unfortunate that you had to find out the hard way but at least you posting here will give others a 'heads up' before they sign up. Problem is that the presentation is very convincing & if you are not up on contractual things, once you have signed you only get 7 days to change your mind.

Another thing is that they insist that you use a panel conveyancer, which from what I can make out, is not there to give you legal advice but just to deal with the mechanics of the transfer of the property.

The more I read the contract documents, the worse it looks... and when it is dealing with probably the biggest single transaction any person will make in their lives it is totally unacceptable
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# 14
MissMotivation
Old 11-08-2011, 9:58 AM
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Quote:
Originally Posted by Shortcircuit View Post
It's unfortunate that you had to find out the hard way but at least you posting here will give others a 'heads up' before they sign up. Problem is that the presentation is very convincing & if you are not up on contractual things, once you have signed you only get 7 days to change your mind.

Another thing is that they insist that you use a panel conveyancer, which from what I can make out, is not there to give you legal advice but just to deal with the mechanics of the transfer of the property.

The more I read the contract documents, the worse it looks... and when it is dealing with probably the biggest single transaction any person will make in their lives it is totally unacceptable
It's not a panel Solicitor do some research into the other who the Directors are of this company and what other Companies they are Directors of also.......it's very interesting!
My home is usually the House Buying, Renting and Selling Forum where I can be found trying to (sometimes unsucessfully) prove that not all Estate Agents are crooks. With 20 years experience of Sales/Lettings and having bought and sold many of my own properties I've usually got something to say
Ignore......check!
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# 15
stressed out mother of 4
Old 13-08-2011, 2:32 PM
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Default buying with jkm property solutions

I have just purchased a property through JKM. I would not recommend it to anyone, The experience craftsmen are cheap foreign labour, the quality products are bargain basement, the electrics are questionable.
This was not a high finish refurbishment. more a low end do over.
this was my experience, apparently some people are pleased.
We will have to get a builder to do the whole house over again in about a year two at most, I would say to anyone get a builder you trust and project manage yourself, it may take a bit longer it may cost a bit more but will save you in the long run.
and please don't believe all the promises they mean nothing. they were lying to us from day one.
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# 16
Shortcircuit
Old 16-08-2011, 7:33 AM
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Default

@MissM
JKM were quite happy to accept the conveyancer that was being provided by our agent. What seems to be lacking in their line up of directors is anyone with real contracting experience, unless Mr Parker has this background, it does not say. They all seem to be from an estate agency background or property sales related. Fast tracking any contract as they intend to do takes experience to do it properly.

@stressed out
Regarding anything discussed beforehand, they have a get out clause 11.6 in their agreement, so unless it's in black & white in the agreement forget it, really not good at all for anyone except JKM.
Wording of clause 11.6: 'this is the entire agreement and no other discussions, information, documents or understanding other than those matters contained or referred to in this agreement form part of the agreement.
We did discuss with their representative that our agent would still be able to market the property in the conventional manner & also temporary accommodation & storage would be provided, there is nothing in the agreement that allows for either of these.
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# 17
adavies82
Old 11-11-2011, 4:03 PM
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Default Beware!

As a building surveyor I was asked by a friend to look at the aftermarth of one of their projects.

From what I can tell these sales people railroad you into the refurb without any construction knowledge at all, complete disregard for any regs etc and once have you signed up approach any local trademen or people willing to have a go to complete the refurb with no management or quality control whatsoever.

When he arrived with the removal men there were no kitchens or bathrooms installed and was forced to live in a hotel for 3 weeks.

The finish is disgraceful with a snagging list exceeding 8 pages. I am still awaiting any electrical certificates, gas safe certificates and the insurance backed guarentee.

As a side issue, it is advertised for one price as x with a new everything however the salesman decided that the boiler was only a few years old so this did not need replacing or even testing. No saving was offered for this.

It is a great concept, now already ruined by these cowboys.
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# 18
mjdh1957
Old 18-11-2011, 12:06 PM
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Location: Hebden Bridge, West Yorks
Posts: 574
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Oh dear...

Two new posters join up, one to tell us how bad this company is, the other to tell us how good it is. And using Youtube as a source for reference on how good they are.

Pardon me for being cynical!


Mortgage-Free date 27 May 2011.

free at last....
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# 19
Shortcircuit
Old 14-02-2012, 8:26 PM
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Default Dismiss any warnings at your peril

PropPro, the agent suggested JKM to us within 3 weeks even though our house was not in an unsaleable state & kept on trying to push it even after we had categorically told them we were not interested in JKM. Even the JKM rep told them to back off.

As for the contract, I would reiterate that people get independent advice, not the panel solicitor proposed by agent or JKM. If they want to take their chances on an unfair contract & tie up their deposit that is up to them.

I'm not posting these messages for fun, they are there to warn people of the consequences of using a system which appears untried and unable to provide proper references, which were never provided to us at the time. Saying you 'believe' they are properly referenced is not the same as confirming that situation, just heresay. Youtube videos are hardly a replacement for proper references a would be customer can follow up, they are just lame fluffed up advertising videos from what I saw at the time. Anyway what reputaion have they got, so far all feedback here apart from yours is negative, hardly good, your comments are non-commital & dismissive of people that have had a negative experience, hardly what I would call professional. Also if adavies82 said that the removal men had arrived then that has got to be completion day, which is when JKM's work should have been, you guessed it, completed.

You may call yourself a property professional but just because you work as one does not necessarily mean you know what you are doing, the property industry has a reputation for this, didn't you know? Some of your comments lack a certain amount of conviction which would certainly make me doubt you as a professional. The agents we dealt with certainly came across as lacking any real professionalism & the JKM rep could not back up much of what had been promised!

So to sum up, I will continue to uphold my right to advise people to check what they are getting into, whether they are vendor or purchaser.
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# 20
Hoof Hearted
Old 14-02-2012, 8:53 PM
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Well, I know who I would believe....
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