Scammed by Gigsport

i got the same letter from the insolvency practitioners (Panos Eliades, Franklin & Co). I have just spoken to my bank and they are going to send some forms for me to complete and then they'll investigate.

nightmare!!!!

What forms are your bank going to send you? I spoke to mine and they said that because I didn't pay on a credit card I'm not covered but that's before I found out this was fraud. I've contacted the NFA, I'd suggest that everyone else does too so they have a bigger case against these <SWEAR WORD> so they can lock them up and throw away the key. Or most likely, give then a couple of hours community service

I've been in to my bank who told me that as I used a VISA debit card and not a credit card, I can't claim a refund.
I've since been doing some research on the internet and there is a scheme called Visa Debit Chargeback whereby VISA can claim the payment back from the receiving bank. Apparently 99% of bank staff don't know of it's existence so you have to really push it to escalate your way up to someone who knows something about it. It has been featured on 'Working Lunch' and you can google cases to use as ammunition. A lot of people have managed to get refunds for failed airlines, goods ordered and companies gone into liquidation etc., and quite quickly after applying. It's a bit hazy whether or not I can claim because I paid for my tickets back in November for a Take That concert in June and there is a 120 day deadline, but I have seen blogs where some people have been told they cant claim until after the event, so not sure but maybe worth a try.

UPDATE!!! - We have been reimbursed by Natwest for the full amount - no hassle at all. i simply sent back their letter and within 2 weeks the money was back in my account... p.s. i paid for the tickets using a Visa DEBIT card so there may be hope for those who didnt use a credit card. good luck!!!!