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  • FIRST POST
    MISSC2011
    PPI reclaim - But I dont know the account numbers
    • #1
    • 20th Mar 11, 12:30 PM
    PPI reclaim - But I dont know the account numbers 20th Mar 11 at 12:30 PM
    Hi

    I am in the process of trying to Reclaim PPI from my store cards and an old loan from welcome finance.

    The old loan from welcome finance I have no paper work on any more. Shall I ring them get the account numbers and then do a SAR request ? so I know how much i should ruffly recieve back ?

    If I ring them and they cant find my account number what is my next option ??

    Also when doing all PPI reclaims should I do a SAR first so I can check how much i should recieve back ?

    Thanks

    Miss C 2011
Page 1
    • di3004
    • By di3004 20th Mar 11, 1:07 PM
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    di3004
    • #2
    • 20th Mar 11, 1:07 PM
    • #2
    • 20th Mar 11, 1:07 PM
    Hi

    I am in the process of trying to Reclaim PPI from my store cards and an old loan from welcome finance.

    The old loan from welcome finance I have no paper work on any more. Shall I ring them get the account numbers and then do a SAR request ? so I know how much i should ruffly recieve back ?

    If I ring them and they cant find my account number what is my next option ??

    Also when doing all PPI reclaims should I do a SAR first so I can check how much i should recieve back ?

    Thanks

    Miss C 2011
    Originally posted by MISSC2011

    Hello Miss C

    If you have any old statements hanging around then the account numbers will be shown on them.
    How long ago did you take this out? Year?

    And in regards of the loan, if you still bank with the same bank where the payments used to come out of, and do online banking, you may be able to trace the account number that way for this one, this should allow you to go back about 7 maybe 8 years online, the account number of the loan is normally shown next to the monthly repayment.

    However, a SAR will help, but as long as you can get hold of the account numbers you can still continue to make a reclaim.

    For a cheaper option, you can write to them for both store card and loan ppi, it costs £1 cheque or postal order for the request of the agreement.
    So a simple letter to request them to send you a copy of the agreement by 12 days, and enclose £1 for each one.

    For the SAR as you may know its £10 cheque or postal order, if you had a few loans with the same company, one SAR is sufficient.

    If you cannot come across any of the account numbers - give them as many details as possible.
    They should hold your data for at least the last 6 years.

    Hope this is of some help, there is a SAR template if required below link, tweak to your requirements if you want to.
    http://forums.moneysavingexpert.com/showthread.php?t=1475553

    I don't think there is one for the request of the agreement.

    But to make a reclaim follow the link below and ask for further help if required, good luck.
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
    The one and only "Dizzy Di"
    • amersall
    • By amersall 20th Mar 11, 2:38 PM
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    amersall
    • #3
    • 20th Mar 11, 2:38 PM
    • #3
    • 20th Mar 11, 2:38 PM
    Welcome have been declared in default and the fscs http://www.fscs.org.uk/contact-us/
    are dealing with ppi claims from january 2005. if your loan was pre that date, then if you wish to make a claim you will have to go for the insurer. Welcome should tell you the name of the insurer. Look here for reasons for mis sell http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#checklist

    • di3004
    • By di3004 20th Mar 11, 2:50 PM
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    di3004
    • #4
    • 20th Mar 11, 2:50 PM
    • #4
    • 20th Mar 11, 2:50 PM
    Arh missed that bit amersall cheers lol.

    What year did you actually take out the Welcome finance loan Miss C?
    The one and only "Dizzy Di"
    • amersall
    • By amersall 20th Mar 11, 2:52 PM
    • 16,435 Posts
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    amersall
    • #5
    • 20th Mar 11, 2:52 PM
    • #5
    • 20th Mar 11, 2:52 PM
    Hi Di, op put "an old loan". This may mean op will have to go the broker/insurer route?.

    • di3004
    • By di3004 20th Mar 11, 2:54 PM
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    di3004
    • #6
    • 20th Mar 11, 2:54 PM
    • #6
    • 20th Mar 11, 2:54 PM
    Hi Di, op put "an old loan". This may mean op will have to go the broker/insurer route?.
    Originally posted by amersall

    Yes possibly.
    I do know they were governed by GISC prior to the FSA but can't remember from what year, but yes its a possibility on that one.
    The FSCS are only taking on claims as from Jan 2005 so on that older one best to contact the FOS and see what they suggest.
    The one and only "Dizzy Di"
  • MISSC2011
    • #7
    • 23rd Mar 11, 11:01 AM
    • #7
    • 23rd Mar 11, 11:01 AM
    hi thanks for the info guys ... I had two accounts one opened in 2007 and one in 2008! I rang them yesterday for the accounts numbers which they gave to me . should I request a statement of transactions for both ? so I know how much I should receive ? or jus do the form and send off to the FSA??

    thanks
    miss c
    • di3004
    • By di3004 23rd Mar 11, 11:16 AM
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    di3004
    • #8
    • 23rd Mar 11, 11:16 AM
    • #8
    • 23rd Mar 11, 11:16 AM
    hi thanks for the info guys ... I had two accounts one opened in 2007 and one in 2008! I rang them yesterday for the accounts numbers which they gave to me . should I request a statement of transactions for both ? so I know how much I should receive ? or jus do the form and send off to the FSA??

    thanks
    miss c
    Originally posted by MISSC2011

    Hi Miss C

    And good one, by just having the account numbers is a great help and as long as you know you were paying for ppi and mis sold the product then you can continue to make a reclaim.

    I would first contact the FSCS (The financial compensation scheme) because Welcome Finance have been defaulted just recently claims can be made through them, but ring them first and see what they say, they may say you can still write to Welcome finance first.

    http://www.fscs.org.uk/contact-us/

    http://www.fscs.org.uk/news/2011/march/fscs-declares-welcome-financial-7pghpepm/

    The forms are slightly different to what I remember with the FSCS.

    Let us know how you get on cheers.
    Good luck.
    The one and only "Dizzy Di"
  • MISSC2011
    • #9
    • 23rd Mar 11, 2:25 PM
    • #9
    • 23rd Mar 11, 2:25 PM
    thanks Di

    Ill let you know how I get on.

    But yes I am entitled to reclaim the PPI as when i took out both loans I was told I couldnt have the loan unless I took the payment protection too !!
  • the knitting drummer
    when i took out both loans I was told I couldnt have the loan unless I took the payment protection too !!
    Originally posted by MISSC2011
    That's terrible!! Can they really get away with saying that??
    • Tixy
    • By Tixy 23rd Mar 11, 6:00 PM
    • 31,081 Posts
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    Tixy
    That's terrible!! Can they really get away with saying that??
    Originally posted by the knitting drummer
    Well no they can't - hence why it was mis-sold and the OP is looking to reclaim it.
    A smile enriches those who receive without making poorer those who give

    or "It costs nowt to be nice"
    • di3004
    • By di3004 23rd Mar 11, 6:14 PM
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    • 56,679 Thanks
    di3004
    thanks Di

    Ill let you know how I get on.

    But yes I am entitled to reclaim the PPI as when i took out both loans I was told I couldnt have the loan unless I took the payment protection too !!
    Originally posted by MISSC2011

    Your very welcome Miss C

    It should have been optional, and they should not have pressurised you with taking out the ppi.
    Good luck.
    The one and only "Dizzy Di"
  • MISSC2011
    ok so I looked at Fscs website. It said I could ring welcome to ask them to send me an application. when I did they said only PPI on one account. I am sure thats not true so do I write to them and request a statement of transactions ? and send a £1 cheque ?
    sorry for all the questions but I am new to all this!!

    Thanks

    Miss C
    • di3004
    • By di3004 23rd Mar 11, 9:57 PM
    • 42,529 Posts
    • 56,679 Thanks
    di3004
    ok so I looked at Fscs website. It said I could ring welcome to ask them to send me an application. when I did they said only PPI on one account. I am sure thats not true so do I write to them and request a statement of transactions ? and send a £1 cheque ?
    sorry for all the questions but I am new to all this!!

    Thanks

    Miss C
    Originally posted by MISSC2011

    Hi there

    You could request a SAR (Subject access request) where they must send all the data they hold on all account held with them over the last 6 years, but this one costs £10 cheque or postal order.

    There is a SAR template letter on link below, I would add all the account numbers you have on that SAR letter request so they will send all the details on all then, so only enclose the one cheque of £10.
    You can tweak the SAR letter to your requirements if you want to
    http://forums.moneysavingexpert.com/showthread.php?t=1475553

    I assume any charges of statements should be enclosed on the SAR.

    The one where you pay the £1 for is just for requesting for a copy of the agreement, but it will not disclose any charges on that one.
    The one and only "Dizzy Di"
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