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    • victor2
    • By victor2 15th Feb 11, 8:57 PM
    • 4,505 Posts
    • 2,984 Thanks
    victor2
    • #2
    • 15th Feb 11, 8:57 PM
    • #2
    • 15th Feb 11, 8:57 PM
    Same rate as a regular landline starting 01 or 02.

    0300 Numbers

    0300 telephone numbers, part of the 0300 range, have been allocated to public sector bodies and non-profit organisations such as charities.

    The Ofcom website gives guidance on who is eligible to use 0300 numbers.

    0300 numbers are non-geographic, giving your business a valuable UK-wide presence. They work in the same way as 08 numbers, but with one big, and customer-tempting, difference: the cost of calling them.

    Customers only pay the same amount as a landline call to a 01 or a 02 number. And the price is the same for calls from mobiles. 0300 numbers are included in any discount schemes or inclusive call minutes that you may already have with landline or mobile phone operators.
  • frothy-coffee
    • #3
    • 15th Feb 11, 9:02 PM
    • #3
    • 15th Feb 11, 9:02 PM
    Thxs.

    You would think they were free as similar to 0800.

    I wonder if many people are caught out?
    • Heinz
    • By Heinz 15th Feb 11, 9:04 PM
    • 11,029 Posts
    • 4,444 Thanks
    Heinz
    • #4
    • 15th Feb 11, 9:04 PM
    • #4
    • 15th Feb 11, 9:04 PM
    0700 numbers most certainly aren't free either (can be up to 51.062p/minute depending on the 5th, 6th and 7th digits).
    Last edited by Heinz; 15-02-2011 at 9:14 PM.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
    • Buzby
    • By Buzby 19th Feb 11, 2:19 PM
    • 7,924 Posts
    • 2,893 Thanks
    Buzby
    • #5
    • 19th Feb 11, 2:19 PM
    • #5
    • 19th Feb 11, 2:19 PM
    I don't see why any number OTHER than 0800 could be assumed to be free - 0808 and 0500 are also free when dialled from a landline but if you were unaware of this then the free call would be a bonus. I think the expectation is if you make a call, it will be chargeable!
  • frothy-coffee
    • #6
    • 19th Feb 11, 3:04 PM
    • #6
    • 19th Feb 11, 3:04 PM
    I don't agee. I think most people would assume an 0X00 format number is free.
    • Heinz
    • By Heinz 19th Feb 11, 3:30 PM
    • 11,029 Posts
    • 4,444 Thanks
    Heinz
    • #7
    • 19th Feb 11, 3:30 PM
    • #7
    • 19th Feb 11, 3:30 PM
    The scammers dumping their 0700 CLIs on you will love you!

    No, don't tell me, you think they're mobile numbers so you call them back from your mobile out of you 'free' minutes.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • frothy-coffee
    • #8
    • 19th Feb 11, 3:47 PM
    • #8
    • 19th Feb 11, 3:47 PM
    The scammers dumping their 0700 CLIs on you will love you!

    No, don't tell me, you think they're mobile numbers so you call them back from your mobile out of you 'free' minutes.
    Originally posted by Heinz

    Sorry I don't understand what you mean?

    I started this thread because I wasn't sure if 0300 were free or not. I thought 0300, 0800, 0800 and any other number of that format were free.

    Sorry for being ignorant
    • Heinz
    • By Heinz 19th Feb 11, 3:50 PM
    • 11,029 Posts
    • 4,444 Thanks
    Heinz
    • #9
    • 19th Feb 11, 3:50 PM
    • #9
    • 19th Feb 11, 3:50 PM
    Apart from the most commonly used freephone numbers (0500, 0800 and 0808), 00800 (international freephone) and a variety of others are also free* to call:

    999, 111, 112, 116xxx, 07600xxxxxx, 076232xxxxx, 076593xxxxx, 076596xxxxx, 076599xxxxx, 118399 and 118712 (some of these are inactive or have no active numbers but they are designated as 'No fee' numbers or number groups).

    * From landlines and some mobile networks (999 and 112 are, of course, free from all landlines and mobile networks).
    Last edited by Heinz; 19-02-2011 at 4:13 PM.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • frothy-coffee
    Thanks.....
    • sicker
    • By sicker 19th Feb 11, 6:56 PM
    • 1,361 Posts
    • 375 Thanks
    sicker
    The reason for 03 numbers is that they have run out of 01 and 02 numbers, so they are charged at the going rate. I get all geograhical , 0845 & 0870 numbers free (up to 59 minutes, hang up and dial again) by paying BT a amall monthly premium. Well worth it as far a I'm concerned.
    • billsavings
    • By billsavings 19th Feb 11, 7:00 PM
    • 1,921 Posts
    • 764 Thanks
    billsavings
    The reason for 03 numbers is that they have run out of 01 and 02 numbers
    Originally posted by sicker

    Nonsense !

    Ofcom explain why they were introduced here. http://consumers.ofcom.org.uk/2009/09/what-are-03-numbers/
    Last edited by billsavings; 19-02-2011 at 7:03 PM.
  • frothy-coffee
    Hi
    Why have most companies canged to using generic numbers rather than using the geographical numbers they always used to?
  • Inactive
    Hi
    Why have most companies canged to using generic numbers rather than using the geographical numbers they always used to?
    Originally posted by frothy-coffee
    Many have jumped on the 0844 revenue bandwagon, they get a payback from your call to them.
    • slenderkitten
    • By slenderkitten 21st Nov 11, 5:07 PM
    • 854 Posts
    • 184 Thanks
    slenderkitten
    i havent actually seen an answer i'm on orange mobile i just wnated to know if they are chargeable or if they come out of my mins? i called orange and they said it would be 25p a min and do not come out of mins, but yet other places say it does come out of mins? b the way the person couldn't find anything in her literature and had to consult with someone else so i aint sure about the info she gave me either?
    My Signature is MY OWN!!
  • DVardysShadow
    i havent actually seen an answer i'm on orange mobile i just wnated to know if they are chargeable or if they come out of my mins? i called orange and they said it would be 25p a min and do not come out of mins, but yet other places say it does come out of mins? b the way the person couldn't find anything in her literature and had to consult with someone else so i aint sure about the info she gave me either?
    Originally posted by slenderkitten
    Refer to the link given by billsavings in post 12 above.

    The must be charged at exactly the same rate as geographical numbers.
    • agrinnall
    • By agrinnall 23rd Nov 11, 9:49 PM
    • 15,615 Posts
    • 11,323 Thanks
    agrinnall
    Yes, Orange are wrong if they've told you that calls to 03xx will be charged outside your inclusive minutes. Vodafone definitely include them, I use 0330 1234 151 to call BT when there's a fault on my land line, rather than getting charged for using the 0800 equivalent.
  • Ian01
    Calling 03 numbers always costs exactly the same as calling 01 and 02 numbers.
    03 numbers are always charged at exactly the same rate as whatever you pay for calling 01 and 02 numbers.

    If you have an inclusive allowance for calling 01 and 02 numbers, that allowance also includes calls to 03 numbers. This applies to calls made from landlines and from mobiles.

    030 numbers are for government organisations, charities and health providers.
    033 numbers are for businesses and other organisations.
    034 numbers are reserved for the user of the matching 084 number.
    037 numbers are reserved for the user of the matching 087 number.

    The Consumer Rights Directive will shortly make it illegal to use 084, 087 and 09 numbers for customer service lines. Existing users of 084 and 087 numbers can simply migrate to the matching 034 or 037 number else choose a brand new 01, 02, 030, 033 or 080 number.
    Last edited by Ian01; 11-10-2013 at 2:42 PM.
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