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  • FIRST POST
    • glimmerofhope
    • By glimmerofhope 5th Jan 11, 6:59 PM
    • 577Posts
    • 1,781Thanks
    glimmerofhope
    PPI FOS Questionnaire
    • #1
    • 5th Jan 11, 6:59 PM
    PPI FOS Questionnaire 5th Jan 11 at 6:59 PM
    Hi
    Just a quick question, have sent FOS questionnaire to MBNA & Natwest
    Any feedback on what Natwest and MBNA are like for responding
    Thanks
    Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbour. Catch the trade winds in your sails. Explore. Dream. Discover."

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  • di3004
    • #2
    • 5th Jan 11, 7:28 PM
    • #2
    • 5th Jan 11, 7:28 PM
    Hi
    Just a quick question, have sent FOS questionnaire to MBNA & Natwest
    Any feedback on what Natwest and MBNA are like for responding
    Thanks
    Originally posted by glimmerofhope

    Hi there

    Wishing you luck on your reclaiming, please keep us posted.

    I'm sure someone will post up who have had dealings with these companies of their own experience soon.
    The one and only "Dizzy Di"
    • dunstonh
    • By dunstonh 5th Jan 11, 8:45 PM
    • 82,237 Posts
    • 47,351 Thanks
    dunstonh
    • #3
    • 5th Jan 11, 8:45 PM
    • #3
    • 5th Jan 11, 8:45 PM
    Natwest have suspended dealing with PPI complaints pending the judicial review. I don't know about MBNA but I suspect they probably have as well.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • plumfin
    • By plumfin 5th Jan 11, 11:03 PM
    • 417 Posts
    • 329 Thanks
    plumfin
    • #4
    • 5th Jan 11, 11:03 PM
    • #4
    • 5th Jan 11, 11:03 PM
    Natwest have suspended dealing with PPI complaints pending the judicial review. I don't know about MBNA but I suspect they probably have as well.
    Originally posted by dunstonh

    I have 3 claims with MBNA at the moment, and I received a letter putting it on hold. Do you mean that it is not worth contacting the FOS at this time? I was going to do it this week. Thanks
    • dunstonh
    • By dunstonh 6th Jan 11, 12:23 AM
    • 82,237 Posts
    • 47,351 Thanks
    dunstonh
    • #5
    • 6th Jan 11, 12:23 AM
    • #5
    • 6th Jan 11, 12:23 AM
    If the firm put it on hold you still have to wait the 8 weeks before you can refer your case to the FOS. Then you are waiting the 3-18 months for them to look at it. Chances are by the time the FOS get to look at it, the judicial review will be complete and that will largely define the outcome.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
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