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PPI FOS Questionnaire
05-01-2011, 6:59 PM
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MoneySaving Stalwart 
Join Date: Oct 2009
Posts: 410
Thanked 1,194 Times in 336 Posts
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PPI FOS Questionnaire
Hi
Just a quick question, have sent FOS questionnaire to MBNA & Natwest
Any feedback on what Natwest and MBNA are like for responding
Thanks
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05-01-2011, 7:28 PM
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Deliciously Dedicated Diehard MoneySaving Devotee 
Join Date: Jun 2007
Location: South Wales (Gwent)
Posts: 42,458
Thanked 56,649 Times in 32,307 Posts
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Quote:
Originally Posted by glimmerofhope
Hi
Just a quick question, have sent FOS questionnaire to MBNA & Natwest
Any feedback on what Natwest and MBNA are like for responding
Thanks
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Hi there
Wishing you luck on your reclaiming, please keep us posted.
I'm sure someone will post up who have had dealings with these companies of their own experience soon. 
The one and only "Dizzy Di" 
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05-01-2011, 8:45 PM
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Mega Magnificent Maxi-Meticulous Uber-MoneySaving Magnate 
Join Date: Apr 2004
Location: Norfolk
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Natwest have suspended dealing with PPI complaints pending the judicial review. I don't know about MBNA but I suspect they probably have as well.
I am an Independent Financial Adviser.
Anything posted on this forum is for discussion purposes only. It should not be considered financial advice. Different people have different needs and what is right for one person may be different for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser who can advise you after finding out more about your situation.
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05-01-2011, 11:03 PM
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MoneySaving Stalwart
Join Date: Dec 2009
Posts: 244
Thanked 207 Times in 106 Posts
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Quote:
Originally Posted by dunstonh
Natwest have suspended dealing with PPI complaints pending the judicial review. I don't know about MBNA but I suspect they probably have as well.
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I have 3 claims with MBNA at the moment, and I received a letter putting it on hold. Do you mean that it is not worth contacting the FOS at this time? I was going to do it this week. Thanks
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06-01-2011, 12:23 AM
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Mega Magnificent Maxi-Meticulous Uber-MoneySaving Magnate
Join Date: Apr 2004
Location: Norfolk
Posts: 66,254
Thanked 35,590 Times in 24,762 Posts
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If the firm put it on hold you still have to wait the 8 weeks before you can refer your case to the FOS. Then you are waiting the 3-18 months for them to look at it. Chances are by the time the FOS get to look at it, the judicial review will be complete and that will largely define the outcome.
I am an Independent Financial Adviser.
Anything posted on this forum is for discussion purposes only. It should not be considered financial advice. Different people have different needs and what is right for one person may be different for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser who can advise you after finding out more about your situation.
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