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  • FIRST POST
    • silkyuk9
    • By silkyuk9 5th Aug 10, 12:04 PM
    • 2,756Posts
    • 629Thanks
    silkyuk9
    Is talktalk super secure boost any good?
    • #1
    • 5th Aug 10, 12:04 PM
    Is talktalk super secure boost any good? 5th Aug 10 at 12:04 PM
    just had an email from talktalk offering me for FREE this super secure boost, which normally costs subscribers £2 a month.

    has anyone got this and is it any good??
Page 1
  • Hammyman
    • #2
    • 5th Aug 10, 12:24 PM
    • #2
    • 5th Aug 10, 12:24 PM
    Nothing from Talktalk is any good including their internet service. ICBATL so what does this "super secure boost" do? Its very name suggests to me that its a rip-off aimed at the clueless.
    • silkyuk9
    • By silkyuk9 5th Aug 10, 1:23 PM
    • 2,756 Posts
    • 629 Thanks
    silkyuk9
    • #3
    • 5th Aug 10, 1:23 PM
    • #3
    • 5th Aug 10, 1:23 PM
    Nothing from Talktalk is any good including their internet service. ICBATL so what does this "super secure boost" do? Its very name suggests to me that its a rip-off aimed at the clueless.
    Originally posted by Hammyman
    i guess its a virus program
    • tronator
    • By tronator 5th Aug 10, 1:24 PM
    • 2,561 Posts
    • 1,395 Thanks
    tronator
    • #4
    • 5th Aug 10, 1:24 PM
    • #4
    • 5th Aug 10, 1:24 PM
    Nothing from Talktalk is any good including their internet service. ICBATL so what does this "super secure boost" do? Its very name suggests to me that its a rip-off aimed at the clueless.
    Originally posted by Hammyman
    Looks like an antivirus proxy from F-Secure on their end.

    http://broadband.talktalk.co.uk/products/broadband/online-security

    Use it if you're able to opt-out at any time in case it affects your Internet speed. Also think about your privacy as everything you do goes through their servers...
  • Hammyman
    • #5
    • 5th Aug 10, 4:05 PM
    • #5
    • 5th Aug 10, 4:05 PM
    So you pay them £2 per month for something they should be providing for free if its server based at their end. And if its something needing installing on each computer, its no better than the free Microsoft Security Essentials.
  • TalkTalk Company Representative
    • #6
    • 6th Aug 10, 9:44 AM
    • #6
    • 6th Aug 10, 9:44 AM
    Hi Guys,

    The Super Secure Boost is a security program offered by TalkTalk.

    This used to be charged at £2 per months however this service is now offered for free.

    TalkTalk customers can sign up for and remove this service as necessary via the My Account System.

    Regards
    ďOfficial Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Hammyman
    • #7
    • 6th Aug 10, 9:48 AM
    • #7
    • 6th Aug 10, 9:48 AM
    Your website is still showing it as £2 for certain packages. So is it £2 for those packages or free for all?
    • silkyuk9
    • By silkyuk9 6th Aug 10, 10:19 AM
    • 2,756 Posts
    • 629 Thanks
    silkyuk9
    • #8
    • 6th Aug 10, 10:19 AM
    • #8
    • 6th Aug 10, 10:19 AM
    Hi Guys,

    The Super Secure Boost is a security program offered by TalkTalk.

    This used to be charged at £2 per months however this service is now offered for free.

    TalkTalk customers can sign up for and remove this service as necessary via the My Account System.

    Regards
    Originally posted by TalkTalk Company Representative
    what are the differences between this super secure boost and microsoft essentials??

    what does the talktalk one have that the microsoft one does not.

    im happy with the microsoft essentials so whay should i change??
    • Richie-from-the-Boro
    • By Richie-from-the-Boro 6th Aug 10, 12:51 PM
    • 6,154 Posts
    • 4,661 Thanks
    Richie-from-the-Boro
    • #9
    • 6th Aug 10, 12:51 PM
    • #9
    • 6th Aug 10, 12:51 PM
    F-Secure as Tron says is the provider, my understanding is that paid for or free if you already have a Virus Programme don't touch it with a bargepole. All ISP's / Banks / whatever provide these things and you had better believe they are not for your benefit but for the ISP's benefit to prevent your infected system firing missiles at their servers.

    As yourself the fundamental question : why ? do they provide an uninstaller if it slows down your puter ?

    If you don't already have an Anti Virus programme installed there are better free ones [ MSE ] than F-Secure.
    • aliEnRIK
    • By aliEnRIK 6th Aug 10, 12:58 PM
    • 17,532 Posts
    • 8,195 Thanks
    aliEnRIK
    Hi Guys,

    The Super Secure Boost is a security program offered by TalkTalk.

    This used to be charged at £2 per months however this service is now offered for free.

    TalkTalk customers can sign up for and remove this service as necessary via the My Account System.

    Regards
    Originally posted by TalkTalk Company Representative
    Does F secure also supply the virus definitions? Does it do anything different to if I bought F secure by itself?
  • Hammyman
    Does F secure also supply the virus definitions? Does it do anything different to if I bought F secure by itself?
    Originally posted by aliEnRIK
    You've all gone and done it now. You've had to get technical. Somehow I doubt the rep from the "ISP With The Worst Technical Support in the World Ever, Vol 2" is likely to give any worthwhile response.
  • Inactive
    Hi Guys,

    The Super Secure Boost is a security program offered by TalkTalk.

    This used to be charged at £2 per months however this service is now offered for free.

    TalkTalk customers can sign up for and remove this service as necessary via the My Account System.

    Regards
    Originally posted by TalkTalk Company Representative
    Not on your " Essentials " package it isn't, it is still showing at £2 per month, or does your web site need updating?
    • JasX
    • By JasX 6th Aug 10, 4:16 PM
    • 3,884 Posts
    • 2,546 Thanks
    JasX
    OP,

    Can we save alot of effort all round and just stress the earlier answer to your original question:

    Is talktalk super secure boost any good?
    Originally posted by silkyuk9
    Answer: No*



    *If you're dopey enough not to have your own decent Anti virus and visit alot of dodgy sites this might change to a partial yes but thats an extreme case (what you currently have is perfectly sufficient £2 a month or otherwise )
    Last edited by JasX; 06-08-2010 at 4:19 PM.
    • debitcardmayhem
    • By debitcardmayhem 6th Aug 10, 5:03 PM
    • 7,692 Posts
    • 5,832 Thanks
    debitcardmayhem
    The answer is of course ... Let us wait until we receive our first "Can someone look at this log" then we can say told you so.
    The faceless forum team said
    I'm afraid we had to remove your signature. It was felt that it could be upsetting to other users who had a stroke.
    But removing said signature upsets someone who has had one, ergo yours truly, and has still never received an explanation as to who felt it could be upsetting and why...Let alone the terrible grammar
  • harrietgeek
    Don't bother with it, and get Microsoft Security Essentials, Avast, AVG, or one of the myriad other free anti-virus programs out there!
    • spud17
    • By spud17 7th Aug 10, 12:11 PM
    • 4,009 Posts
    • 1,839 Thanks
    spud17
    Don't bother with it, and get Microsoft Security Essentials, Avast, AVG, or one of the myriad other free anti-virus programs out there!
    Originally posted by harrietgeek
    Nearly, you obviously meant to put Avira, but typed AVG.
    Anyone else noticed how many threads now start with 'So', 'Okay' or 'Basically'?
  • TalkTalk Company Representative
    Hi All,The F_Secure service is offered for free to Plus customer, my apologies I was not clearer in regards to my last posting on this subject.In terms of the virus definitions this is updated by F-secure. The product itself is rated reasonably high in user opinion polls and since TalkTalk have utilised our partnership with F-Secure we have seen consistent improvements in the overall functionality of the Super Security Boost.The benefits of this in comparison to other antivirus packages would need to be done on an individual basis due to the variance in levels of antivirus software available eg free vs. premium.In the event you already have an F-Secure subscription TT cannot just migrate this, the request for the security boost would nee dot originate form TT for this to be billed via ourselves.And yes the program can be easily uninstalled if this is affecting performance (noting there are obviously minimum system requirements for the product), if done so you would need to contact TT to also remove the service from your billing account.RegardsM
    ďOfficial Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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