Refund to a cancelled debit card/ Sapphire Studios

jennyviel wrote: »

well,i dont think its a scam...that is just how they do business...i've been there and its really legit and everything went well really on the day of my make over....my friend was the first one who went there though i was hesitant about giving my card details on the phone but it was not at all a mistake because i enjoyed the entire session and just before we started,they already processed the refund to my card and everything was really free...however,the photos did cost me because i wasn't able to help my self,they were so good,fabulous and stunning!!!

Oh please, they processed your card before you started. Yeah right. Its probably because you work for the company. When I was there, they had to take my card details again and send them off to the accounts department because they are unable to give refunds on the spot.

Advise to anyone, before you get started with these people, ask them how much they charge for different size photographs. That usually get them flapping. Don't start anything until you are clear on their charges.

Anyway, good try Sapphire Studios :rotfl:

My friend and I were also taken in by this scam - I wish I had of researched them before going. We paid a deposit of £99.98 as was told on the phone that the photos start from £50 each and that if we didn't have a photo we could have our deposit back or put it towards a picture. Little did we know that after the shoot had taken place we would be taken in to a viewing room, shown 84 photos and completely pressured in to purchasing photos on a disk. When we asked the price we were told it was £80 + VAT for ONE photo on a CD, when I said that was expensive, I was faced with "well thats what you expect to pay in Central London" to which I replied "well we had no choice of your location, we were told this was a free experience and could have a photo if we forfitted our deposit." This point the woman got quite snotty with us, accussing us of coming to the shoot with no budget, to which the reply was "well, we weren't informed your photos were £100 each and we were EXPECTED to buy!"
In the end we managed to get 5 photos for the price of 2. Then she tried to pressure us in to taking finance out for 12 months to purchase all 84 photos - for which she said she could charge £1000 (£500 each.) Hmmmm...at £100 each, 84 photos should be £8,400 - a nice £7,400 discount. When asked to justify the MASSIVE drop she said it was because we were under 25 (even though I'm not!)
Complete scam - no consultation with the hair and makeup as promised - ushered in to the shoot and out again robotically, all they are interested in is getting the money out of you for the photos. I had to ask twice for my complimentary drink - I really did not think the "experience" was how it was portrayed it would be on their website. The hair stylish completely ignored how I wanted my hair (I wanted big hair like Cheryl Cole and was given extremely curly hair.) I did not feel comfortable enough to even ask her to change it as no attempt at conversation was made. The hair stylists and make up artists seemed more interested in answering their mobile phones and arguing about who would work Mondays shift.
They ask you to give 10 friends names and numbers for which you get an item of makeup (this is how we "won" the "experience". This is asked BEFORE you even have the shoot and definitely before you find out the prices!!!!!! STAY AWAY! I found the whole experience disheartening and the way we felt trapped in the viewing room was extremely uncomfortable. I feel for people who I have read posts from saying they paid £400 for a few photos. Luckily being a sales person myself I wasn't screwed over TOO much, however I can see how some people could be. WOULD NOT go again!!!!!!!!!!