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  • FIRST POST
    Roy1234
    NatWest's 'Rapport' software - should I install it?
    • #1
    • 6th Sep 09, 11:12 AM
    NatWest's 'Rapport' software - should I install it? 6th Sep 09 at 11:12 AM
    For a few months now, NatWest have been suggesting I install their 'Rapport' software (made be Trusteer). Trusteer's site says:

    http://consumers.trusteer.com/learn

    Whilst NatWest's blurb is:

    http://www.natwest.com/commercial/security-centre/rapport.ashx

    They claim that this is to be used in addition to Antivirus, Firewall, Antispyware etc, and that it creates a 'secure pipe' between your browser and their banking site.

    Potentially, it can be configured to 'protect' many other sites you log into. However, Googling suggests that the software it is not without reported problems. I'm already fully protected against the above with uptodate antivirus/spyware, firewall, anti-phishinging etc, daily/weekly scans, I don't get taken in by junk phishing emails either, and am cautious about cluttering up my PCs with yet more intrusive software.

    But I'm also cautious of banks who, in the event of a 'security breach' may use a customer's declination of such software as some kind of implicit negligence/get-out clause. It's not stated as costing anything (yet) but who knows their future intentions.

    What do you think - install or ignore the invitations?
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