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    • mr_ottermole
    • By mr_ottermole 22nd Nov 16, 8:23 PM
    • 18Posts
    • 1Thanks
    Gb energy leaving issues and refund
    • #1
    • 22nd Nov 16, 8:23 PM
    Gb energy leaving issues and refund 22nd Nov 16 at 8:23 PM

    I'm looking for advice on switching suppliers and getting a final bill and refund from gb energy.

    I moved on 11 November but haven't had anything through from gb such as a final bill. I have worked out my last bill and I think they owe me 65 which is three months bills for me.

    I've tried contacting gb through twitter and email and website with no response. Their phones are always busy.

    Csn anyone advise how long I have to wait and what to do if I don't get a reply. I need the money so I can pay my new supplier. If I dont get this money back I may be forced to take a loan to cover the winter use and I am worried about being in debt to the new supplier as well

    I had no issues with n power so why can't I get my money back from gb energy

    Advice welcome thanks
Page 2
    • matelodave
    • By matelodave 20th Mar 17, 4:21 PM
    • 2,741 Posts
    • 1,509 Thanks
    My refund came through automatically about four weeks after I'd switched, without asking
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